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Nairaland Forum / Nairaland / General / Career / Job Title: I.T Help Desk & Desktop Support (259 Views)
Job Title: I.T Help Desk & Desktop Support / Job Title: I.T Help Desk & Desktop Support / Job Vacancy - I.T Help Desk & Desktop Support (2) (3) (4)
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Job Title: I.T Help Desk & Desktop Support by fesamson57: 2:33pm On Mar 21, 2023 |
Mactay Consulting is currently recruiting to fill the job role below for her client in the Financial Sector Job Title: I.T Help Desk & Desktop Support Job Locations: Isolo, Okokomako, Iganmu, Yaba, Iseyin, Osogbo, Benin, Warri Ibadan, Port Harcourt, & Marina Client: Leading Commercial Bank Salary: N85,000 net Benefits: Leave allowance, 13th months, Pension, HMO & Quarterly Dressing Allowance(N15,000). Objective: Provide adequate first level support to users of computers, peripherals, ATMs, networks, and office automation systems. Responsibilities: • Perform daily service desk operations such as logging and capturing of user’s requests and providing first level incident and problem solving support • Escalate issues for resolution at appropriate levels • Monitor and track incidents reported to the service desk to the point of resolution • Provide first level technical support for users across applications and systems; understand user problems / questions, identify root causes, providing solutions where appropriate, refer unresolved items to appropriate second level support team • Ensure IT service desk policies and procedures are enforced and adhered to • Assist with management of the Incident / problem database • Continuously monitor and report service levels to ensure responsiveness of IT to business Requirements: • B.Sc/HND in Computer Science or any related IT degree (Second Class Lower & Upper Credit Minimum) • 27 years and below • I.T Certification is an added advantage • 1 - 5 years of work experience in a similar role. • Must have completed NYSC Complete the Form in the link below to apply: https://forms.gle/yqq1CPo2w5KDeWDU8 Application Deadline: 23rd March, 2023 |
Re: Job Title: I.T Help Desk & Desktop Support by fedrick4god(m): 8:35pm On Mar 21, 2023 |
Hello boss, Have worked in similar role before with Heritage bank between 2018 and 2019. Presently my highest qualification is OND and my age is 30. Can I still apply, I live in Osogbo presently. Thank you. |
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