Like always, I was stupid again today, so I bought this A31 phone today.

Which brand? I honestly don't know except that when I switch it off I see a Tecno logo. Why one would purchase a phone brand that has no explicit description still baffles me. My instinct tells me it is an Oppo A31 though, because when I did a factory reset, the Bluetooth name states just that. That isn't the reason I am typing. The problem now is, I am unable to use 3g and 4g on the phone. I even tried *#4636#*#*

The options states that 4g/3g/2g would be switched automatically. However, only 2g works. I have tried every thing. Someone should help me please.

ISelectMySins:
Like always, I was stupid again today, so I bought this A31 phone today.

Which brand? I honestly don't know except that when I switch it off I see a Tecno logo. Why one would purchase a phone brand that has no explicit description still baffles me. My instinct tells me it is an Oppo A31 though, because when I did a factory reset, the Bluetooth name states just that. That isn't the reason I am typing. The problem now is, I am unable to use 3g and 4g on the phone. I even tried *#4636#*#*

The options states that 4g/3g/2g would be switched automatically. However, only 2g works. I have tried every thing. Someone should help me please.

the phone that you just bought is a fake phone. My advice is to return the phone back to the person that sold it to you and collect your money.

Taofiq2005:
the phone that you just bought is a fake phone. My advice is to return the phone back to the person that sold it to you and collect your money.

This is not the solution I asked for.

Please guys, suggestions.

ISelectMySins:


This is not the solution I asked for.

There is no way you can use 3g on that phone. I am talking from experience. I had a phone with huawei body when I switch on the phone it showed tecno logo. I tought it was a tecno phone but when the phone finish booting. I noticed that the UI Is different from that of tecno, some apps in it are similar to that of huawei. When I checked the network setting I saw 2g/3g/4g option, which made me think that the phone was 4g but when browsing I noticed the phone was slower than 3g. Not until I went the Sim management in the phone that I found out it was EDGE (2G) And not 4G. I tried all my best to improve the network speed like tweaking the Apn setting. But it was to no avail.

Install Device Info app, open the app and post a screenshot here.. It will tell you what you need to know