Hi all, I've been looking for remote IT Support roles. However, all the open roles I've come across seem to only hire from within the US/UK/Canada. I've interviewed for three different roles but received rejection emails for all three. One mentioned that I was a good fit for the role but my location was an issue. If you've successfully landed a remote support role, could you please share your experience and any advice you may have?

Sidenote: I'm currently taking the Google IT Support professional certification and as well preparing for my CCNA and Comptia+ exams.

What IT skills are you really good at?

10mobile:
What IT skills are you really good at?

I know networking (started last year), Web development (been at this for some time), Python (not written this for some time).

privaldo:


I know networking (started last year), Web development (been at this for some time), Python (not written this for some time).

Good luck..

LikeAking:


Good luck..

Thank you

Keep on applying and also pray to God everyday

Sometimes it is not that you're not good for the job or your CV, portfolio, experience, GitHub profile cover letter are not perfect but the environment where you are living may be a block to getting the job. Sometimes, most of these European tech companies want developers from their region so whoever match what they require but the person is not living in the EU region will not be considered.
More so, there are thousands of applications submitted just for one role. Probably may not checking up to 100 applicants CV before dumping everything.
Tech job market is currently brutal at this period. We all see the news of laying off employees happening around European and American tech companies.

tensazangetsu20:
Keep on applying and also pray to God everyday

My man. Which level na? How your side?

airsaylongcome:


My man. Which level na? How your side?

Fine o.

Contribute to open source projects more than ever



You can get lucky if a dev refers you to his boss or to someone



Learn more about your skills and be more specialist in it

privaldo:
Hi all, I've been looking for remote IT Support roles. However, all the open roles I've come across seem to only hire from within the US/UK/Canada. I've interviewed for three different roles but received rejection emails for all three. One mentioned that I was a good fit for the role but my location was an issue. If you've successfully landed a remote support role, could you please share your experience and any advice you may have?

Good morning chief ... How's is it going , have you gotten a job yet ? Would you advice someone to get into tech support right now

Sidenote: I'm currently taking the Google IT Support professional certification and as well preparing for my CCNA and Comptia+ exams.

Good morning Chief , please have you gotten a job in tech support yet ? And would you advice a beginner to come into the field .. please your response would be much appreciated . Thanks

privaldo:
Hi all, I've been looking for remote IT Support roles. However, all the open roles I've come across seem to only hire from within the US/UK/Canada. I've interviewed for three different roles but received rejection emails for all three. One mentioned that I was a good fit for the role but my location was an issue. If you've successfully landed a remote support role, could you please share your experience and any advice you may have?

Sidenote: I'm currently taking the Google IT Support professional certification and as well preparing for my CCNA and Comptia+ exams.

I can understand your frustration in searching for remote jobs in US,UK,Canada.

Take it from someone who has been at it since november, its not easy even when you are qualified.

And you are right most of these guys look for these positions within their location

I was speaking to a recruiter sometime back and he told me certains things about these jobs and why most people not within the US UK or Canada can will not easily get jobs.

1. Your location: If you are within the location of the job posts UK, US, Cananda, your chances you will get called for an interview goes up by 40-50%, if you are not your chances go down by 40-50%.

One thing he said was, you can be an idiot within those locations, but as long as you are applying for a tech position even with little skill, you will most likely be called for an interview(passing the interview is another matter though).

2. Documentation: Having the right documentation gives you another 20% chance you will be selected for the interview and you will see a lot of private chats for an interview.

By documentation, i do not mean your resume, cv or certificates. I mean your eligibility to work (Citizen or work permit) in these country where the position is located.

I got asked this question a lot and most interviews were termiated immediately i could not provide copies of the document( Note: don't be scammer-if you fake the documentation they will run it through their system to verify, even if they do not, they will run a background check later as you advance in the interview stage).

3. Your experience level: usually an experience level of 4-10 years of experience will increase your chances by another 10-15%, but if you like put 20 years, without the other two, nothing for you.

4. Someone from Asia has a higher chance than you in Africa to get that job, infact the reason why the job you are applying for on linkedin and other places, show over 100 applications so far is because of the Asia factor.

With all the above going against your chances, does it mean you should give up.

No.

Instead, do more,

Keep increasing your experience, grow your skill more and keep at it.

Cos all you need is one chance one opportunity for them to hear you out and know you can do it.

As for me, i test a lot and thats how i got the above info from a couple of recruiters who reached out to me on linkedin.
See my linkedin below