Plz gurus in d house, hw do I stop whatapps frm deductin my credit. Am usin it on my BB Bold 2 wit BIS runnin in it bt it takes my credit instead. I sincerely need help

Which network is your SIM running?

Send DATA OFF to 131 if you r on mtn

I don't think what's app is a BIS application, it uses data and when no data is found, then it deducts you credit.

sting_224: Which network is your SIM running?

Its MTN BIS and d phone is BB Bold 2.
plz I need solution.
@haibe, it makes use of BIS. during installation, it bings up info saying dt d app runs wit BIS, bt on Data is BIS is nt runnin. I do nt knw y mine is diff. My friends own is nt takin panny off his credit.

Just like femi4. text DATA OFF to 131 may be the only option out for now.

bennito: Plz gurus in d house, hw do I stop whatapps frm deductin my credit. Am usin it on my BB Bold 2 wit BIS runnin in it bt it takes my credit instead. I sincerely need help

femi4: Send DATA OFF to 131 if you r on mtn

sting_224: Just like femi4. text DATA OFF to 131 may be the only option out for now.

@femi&sting, did as u suggested bt it stopped d entire data connection of my phone, cannot browse nd cannot Whatsapp also. Plz any other way of remedyin d situation?

bennito:
@femi&sting, did as u suggested bt it stopped d entire data connection of my phone, cannot browse nd cannot Whatsapp also. Plz any other way of remedyin d situation?

you hv tampered with the connection settings of your bb.
Check that you set permissions to "Allow"
Also, did mtn reply your message?

femi4: you hv tampered with the connection settings of your bb.
Check that you set permissions to "Allow"
Also, did mtn reply your message?

Yes, MTN replied my msg, its frm d reply dt I learnt hw to enable my data connections.
Abt settin permission to ALLOW, do nt knw where and hw to go abt it.
Thanks for being there.

bennito:
Yes, MTN replied my msg, its frm d reply dt I learnt hw to enable my data connections.
Abt settin permission to ALLOW, do nt knw where and hw to go abt it.
Thanks for being there.

Go to Option>>Device>>App management, then scroll to any app that is not working e.g whatsapp and edit permission. Set permission to default settings or allow

Also, Option>>Network and Connection>>Mobile Network
Ensure data services is ON

You r not expected to turn data off manually cos the message from mtn should be like the message below:

Y'ello! Your data services have been successfully deactivated. To turn on data services, text DATA ON to 131 for free.

femi4: Go to Option>>Device>>App management, then scroll to any app that is not working e.g whatsapp and edit permission. Set permission to default settings or allow

Also, Option>>Network and Connection>>Mobile Network
Ensure data services is ON

As u recommended, I changed it to ''Default'' cus it was on ''Allow''
Will then watch it in d morning to knw if it has stopped sippin off my credit.
Secondly, my Data Services av been ON.
Once again, thank u for being there, God Bless