Since I bought this bb I can't check my account balance nor recharge with the phone, if I press *556# and send it goes as a call and not processing and give me my balance like other phones do

Please how can I ratify this problem

fubbyy: Since I bought this bb I can't check my account balance nor recharge with the phone, if I press *556# and send it goes as a call and not processing and give me my balance like other phones do

Please how can I ratify this problem

You need to network settings, put off data services then restart the phone... But doing this, you won't be able to browse... So best advice, is to get an alternate way of checking ur balance

kpolli:

You need to network settings, put off data services then restart the phone... But doing this, you won't be able to browse... So best advice, is to get an alternate way of checking ur balance

thanks

run network diagnosis each time you wanna recharge

miracle4: run network diagnosis each time you wanna recharge

what do u mean by network diagnosis?

u don go buy bb for showcase shey?

U need to have an active call (Call your network CC) if you want to check your acct balance or recharge.

ikechukz: u don go buy bb for showcase shey?

I bought it brand new

fubbyy: what do u mean by network diagnosis?

mobile network options => run diagnosis test

miracle4: mobile network options => run diagnosis test

ok thanks

fubbyy: Since I bought this bb I can't check my account balance nor recharge with the phone, if I press *556# and send it goes as a call and not processing and give me my balance like other phones do

Please how can I ratify this problem

call Me for the FREE solution on 08033955343

or

BB PIN- 22F90BDF

unclesamtech:

call Me for the FREE solution on 08033955343

or

BB PIN- 22F90BDF

don't bother, I have already gotten a solution

fubbyy: ok thanks

you are welcome bro

am having same problem.can't check my balance nor recharge on my curve 4. I have done the diagnosis test yet, I am still unable to fix it.