There is need for NAFDAC or a regulatory body to visit EPLORER cakes in Gbagada. They sell cakes and ice creams and their outlet in Gbagada is the first shop by the left as you move into Prince supermarket.

It was my son’s birthday today, the 16th of July and we got a cake from them the day before; a big well decorated cake for him to celebrate at school with his mates; kids in nursery school. Little did we know that the cake was a painted sepulcher.

When the cake was opened at school, it was discovered the cake was already spoilt and decaying, hence the school had to return the cake. In fact, when we got back from work, the partly cut cake was oozing the decaying odor. Imagine the embarrassment. My son cried all through as he was not allowed to cut or eat from the cake.

The worst part was that on returning the cake to the outlet where it was bought, the owner of the outlet, a lady refused to take back the cake or even apologize. In fact, she was so abusive and even threated to call the commissioner of police saying we were disturbing at her shop. It is unfortunate that I don’t know her name or I would have included it here so that people that know here would at least talk to her. I am sure she will get to see this.

They also confirmed that 2 other people had returned cakes they bought the day before, yet this wicked and dubious woman still left the cakes on display for sale. She also refused to take them off the display when we asked her to.

What would have happened if my son and his classmates (2-4 year olds) had eaten that cake? That would have been massive food poisoning on all the students.

Any official of NAFDAC that is reading this should please check them out. I have included the picture of the cake and the tag on it as well just for easy identification.

She has to be stopped or she will poison people all in the name of making money. Who knows how many have been poisoned from buying cakes from her.

If the op is absolutely and faultlessly right about her claims, I suggest this thread be shown way to front page. You never can tell who will be sold spoilt cake next.

toooooo bad...God protect our kids.....keep off junks
my piece of cake

She should be locked up... Wat nonsense

........and yet we complain about our leaders.

Naija.....can't we ever do anything right? Still threatening a customer after providing a terrible service?

Imagine what would have happened If those poor innocent kids had eaten out of that cake?
Kudos to the vigilant teachers.

Next time u want to order cakes for special event try proven, tested and trusted cake makers..... try Boash Cakes.... they are the best and they deliver any day anytime.
Just search for Taryour on Nairaland to get more details.
https://www.nairaland.com/taryour

She is the C.E.O of Boash Cakes.

To think she was even going to be apologetic..... she never see craze person na hin make...I pay you money for cake you give me spoilt cake?!....to now be insulting me again!!!!... on top my money!!!!....oti o!!!....you go chop the cake ontop beating!!!

Oops

Madam, carry the cake and go straight to Consumer Protection Agency office or NAFDAC office and make your reports with the receipt of the purchase of the cake. Make sure you don't tear the pack the cake was put inside.

Please do not go to the police. It seems she has an upper hand since she threatened to call the commissioner of police. The two agencies I mentioned will deal with the matter.

That woman is very wicked and heartless!!




@ Mukina2 or Obinoscopy,please this thread should be on FP. Thanks!

RoyalRoy: Naija.....can't we ever do anything right? Still threatening a customer after providing a terrible service?

Imagine what would have happened If those poor innocent kids had eaten out of that cake?
Kudos to the vigilant teachers.

Next time u want to order cakes for special event try proven, tested and trusted cake makers..... try Boash Cakes.... they are the best and they deliver any day anytime.
Just search for Taryour on Nairaland to get more details.
https://www.nairaland.com/taryour

She is the C.E.O of Boash Cakes.

Advert yi ga!!!

Has she bribe you with one.

@ Taryour, still waiting for my cake o.

@ Post,

This is a serious something o.

If you can, pls report them to the necessary authority. Wow!!!

Strong thing!!!

This is simply wicked.
I can imagine how disappointed your little boy will be

Go straight to Consumer Protection Council
pls dont report to the Police

Tgirl4real:

Advert yi ga!!!

Has she bribe you with one.

@ Taryour, still waiting for my cake o.

She's really good at what she does.

.

This is wickedness of the highest order. Selling spoilt food for kids to eat..

Nigeria as usual.... customer service dies the minute your money enters their hand, be it bank , mtn, ur tailor, the cake guys, once they have ur money, forget it.... the word customer service is gone

Thank God the number is there. I will call them and I think you should do that too

Moderators don't be too fast to bring somebody's business to ruin. By bringing uninvestigated stuffs like this to the front page. I'm sure u don't know the pains involved in building a business.

Understand that some customers are difficult to deal with and even when u try to apologize they are still ranting. Moreso a staff may just have a bad day, do u expect his/her doing to ruin someones business? Nairaland was down and some data were even lost and nobody crucified Seun, we all showed understanding. Why. Wdnt u reciprocate

Yes I support exposing frauds and those who intimidate. But make your findings. Don't judge. A matter after. Hearing one side

***judging from some peoples comment, a competitor can actually stage manage a situation. And post it here and others will believe it. Some people are still student sha, I don't blame them, till they get to the market world

Eeehyaaaa ..... please tell junior to stop crying. I pray you get justice, this business owner is seriously out of line!
Meanwhile, maybe Junior can also manage with the same thing I used to celebrate my birthday in my primary 1 school days :- Cabin biscuit + Ribena

This is an eyes sore. Terrible, i almost puke!!! Something urgent have to be done before this person destroy people.

Quickly Grabs seat

Do you just say 'Xplore'?

Ah bet next tym u'll really explore the freaken cake before leavinq d shop...

Thank God d innocent kids didn't taste d cake..

Very very bad

Chai chai... the cake looks like Leprechaun Sh.it!

Get her to refund your bucks else it's termed fraud punishable by court of law.

There's nothing quite like bad customer service. Poor boy

D lady dey mad

Thisssss life.....