John Tschohl the “Guru of Customer Service” has presented his strategy all around the world. During this Customer Service week celebrations, John will show companies how to Cultivate a Service Culture that Ignites Profits, Learn how to Create a customer service strategy that works in the modern world, build a customer-driven workforce that retains customers and empowerment a way of life.

The African Service Quality and Heartbeat Awards (ASQUAHBA) platform provides organizations with a practical tool for driving customer-focused services and products changes with great positive impact on sales revenues business growth. This award platform will provide organizations with best practice and least cost business tools for:

* Continuous business growth and increased business bottom-line:
* Employee skills improvement and development
* Customer recognition and satisfaction
* Provide access to specialized professional expertise
* Marketing and sales cost reduction techniques

WELCOME! 2014 African Customer Service Week Celebrations DON'T MISS IT!
* Create service awareness and build a national service philosophy