Welcome, Guest: Register On Nairaland / LOGIN! / Trending / Recent / NewStats: 3,160,463 members, 7,843,416 topics. Date: Wednesday, 29 May 2024 at 03:36 AM |
Nairaland Forum / Nairaland / General / Career / The Essential Skills For Customer Service Excellence (416 Views)
“the Essential Skills For Customer Service Excellence” / “the Essential Skills For Customer Service Excellence” Master Class / "The Essential Skills For Customer Service Excellence" Training (2) (3) (4)
(1) (Reply)
The Essential Skills For Customer Service Excellence by jimbukola(f): 11:28am On Dec 03, 2014 |
"The Essential Skills for Customer Service Excellence" An Open Training for Corporate Contact and Front line Professionals Duration: 2 days Training Dates: Group 1: 11th & 12th Jan 2015 Group 2: 17th & 18th Jan 2015 Venue: CCSP Training Center, 7 Ikorodu Road Lagos. Join other Professionals from different organizations, discuss best practice and take your organization a step further! Get trained by qualified and experienced professionals with a passion for service excellence. Core Competencies addressed in the training: - Customer service excellence (Hello How may I help) - Communication with Customers - Handling difficult customers and complaints - Working customer service teams and team motivation - Understanding the customer service processes - Understanding customer experience Who should attend? - Contact Centre Professionals - Sales and Marketing Representative - Personal assistants and receptionist - Order fulfillment professionals - Secretaries and key account managers Empower Your Staff Today! To register and booking: Call Bukola: 08032973843, 08064835757
|
(1) (Reply)
Hiflex Resources Concept Ltd Is Offering Promotional Prices For SAP Training / Hiflex Resources Concept Ltd Is Offering Promotional Prices For SAP Training / I Need Advise From The Professional Accountants In The House; Help A Brother
(Go Up)
Sections: politics (1) business autos (1) jobs (1) career education (1) romance computers phones travel sports fashion health religion celebs tv-movies music-radio literature webmasters programming techmarket Links: (1) (2) (3) (4) (5) (6) (7) (8) (9) (10) Nairaland - Copyright © 2005 - 2024 Oluwaseun Osewa. All rights reserved. See How To Advertise. 6 |