Global Profilers is a Recruitment & HR Services
firm specialized in recruitment in Africa; we are
currently looking for Deputy Head of IT for our
client who is into Oil and Gas sector.
Responsibility:
Purpose/Role
The role is to support the Head of Information
Management in the day to day running of the
IM department and to deputise during leave
periods. This will include ensuring that the day
to day operations of both the IT and
Application Support departments are run in
accordance with policies and procedures and
that they meet the defined KPI’s and project
managing specific projects and initiatives in
both departments.
Key aims and objectives
Ensure that the department operates to the
appropriate policies and procedures
Ensure that existing software applications are
properly managed
Ensure that support teams resolve support
issues promptly with effective communication
to end users on resolution issues and
timescales.
Ensure that changes in the system
configurations follow the correct change
management process.
Ensure that unresolved issues are escalated to
vendors and promptly and followed up until
resolved.
Work with end user departments when directed
to, to look at current business practices and
processes and make recommendations on how
these can be improved either through more
effective use of existing software or through
the implementation of new software
applications. Support these recommendations,
as necessary, with business cases and Return
on Investment calculations.
Monitor end user usage of all company wide
systems (internet, printing, telephone and e-
mail) to ensure compliance with company
policy and escalate where non-compliance is
found.
Review infrastructure usage and future
requirements and make recommendations
where appropriate to improve or expand to
meet business needs.
Responsibilities
Protect and enhance the company reputation.
Ensure that all work done is in accordance
with the company Health and Safety policy and
procedures and that any observed Health and
Safety issues are reported through the proper
channels
Maintain strict confidentiality regarding
application data
Other Duties
To assist the corporate management team in
maintaining appropriate professional standards
for corporate execution.
Key Internal Interfaces
Head of Information Management
Heads of Departments/Project Managers
Key External Interfaces
IT and applications Vendors
Job Requirements
Qualification:
Extensive technical IT knowledge and
experience including VMWare, Windows
networking, Exchange
Server, Oracle and Microsoft database
technologies, advanced IP networking, IT
security, IP and traditional telephony and
desktop computers and software.
Extensive knowledge of ERP and business
software applications, including the definition
of requirements, assisting in product selection,
project management, application setup,
testing, training and support.
Excellent business analysis skills with the ability
to understand end user requirements and
translate them into business solution.
Thorough understanding of corporate business
processes especially in supply chain and
finance.
The ability to train staff and corporate team
members in the use of software applications
Dynamic individual who can work under
pressure and complete tasks quickly and
accurately, with a minimum of supervision.

Company: Global Profilers
Location(s): Lagos
Specialization: IT/ Software
Industry: Oil and Gas / Mining
Deadline: 25 July, 2015
Job Type: fulltime
Experience: year(s)
Qualified candidate should call mr BELLO JAMES on +234815524105 for more details.
THANKS.