I'm sorry if this is not the right place to post this but I hope the Mods will kindly move it to the appropriate section

[b]This is my complaint, over the last one year I have had the misfortune of dealing with government agencies in the country for one reason or the other. But mostly to require their services in procuring documents. I have come to notice that with all these agencies- The police, NPC, NIS and so on, there is no obvious fixed price for whatever service they render. They charge you based on their perception of your person and thus the amount payable for the same one service will vary depending on persons. Their is also no receipt issued for whatever transactions that took place. Furthermore, when their is dissatisfaction with services rendered, there is no feedback mechanism in place to channel a grievance and seek redress. Take the Immigration service for example, the number displayed on their webpage has never worked for a minute while the email feedback channel never gets responded to.
Now this is why I'm writing this here, does anyone on this forum know how and where to report government agencies when they are remiss in their duties?
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