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ECOBANK IS A JOKE OF A BANK IN CUSTOMER SERVICE - Politics (2) - Nairaland

Nairaland Forum / Nairaland / General / Politics / ECOBANK IS A JOKE OF A BANK IN CUSTOMER SERVICE (5701 Views)

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Re: ECOBANK IS A JOKE OF A BANK IN CUSTOMER SERVICE by Trut(m): 1:24pm On Sep 20, 2015
cutestcee:
The "victim" has lost his job! His family is mad at him!
ECOBANK IS A CURSE!
ECOBANK is a pain in the asSS.

1 Like

Re: ECOBANK IS A JOKE OF A BANK IN CUSTOMER SERVICE by pacino26(m): 1:27pm On Sep 20, 2015
Same bank that first paid me a counterfeit #1000 note through one of their atm Omoku Rivers State? Same one that told me I've to have a long banking history and very unrealistic conditions to process BG? That bank is sick.

1 Like

Re: ECOBANK IS A JOKE OF A BANK IN CUSTOMER SERVICE by Tinyemeka(m): 10:44pm On Sep 20, 2015
Adesiji77:
Seems this bank has a lot of work to do. I have read more than a few negative stories about them in recent times.

Cc: slydog, ednut, Tinyemeka, ruffhandu, 234GT, Napa, Gemc3, DzTzl, JustBB, lalasticlala

FBN used to be known as a first generation, old school bank, till they re-branded, re-strategized and they have now come to be regarded as constant feature in the top 3 banks in Nigeria (both by capitalization and brand recognition). Same cannot however be said of its former peers. Where is UBN and former Afribank today?

That refusal to embrace change and innovation, QUALITY SERVICE and technology is what killed those banks. Eco is already being viewed as an old-school bank. It'd take a whole lot to change that perception.

2 Likes

Re: ECOBANK IS A JOKE OF A BANK IN CUSTOMER SERVICE by cutestcee: 3:47pm On Sep 23, 2015
ECOBANK IS A CURSE!
Re: ECOBANK IS A JOKE OF A BANK IN CUSTOMER SERVICE by ugonnachimezie54(m): 9:17am On Oct 12, 2015
vchenedu:
Hi all, last week; i had an horrible encounter with a disrespectful female staff of Ecobank; located @ under-Bridge, ikeja _ i left the bank angry; and thereafter, i came across this Ecobank Ombudsman contact, through a trend on Narialand; i called and report my ordeal wit bank staff; but interestingly; the Manager of the branch personally call me and apologies; and re-address my ATM issue. I advice all ECOBANK user to keep; ECOBANK-Ombudsman - 01-2260450 and channel all your ordeals to them. my name is Victoria Chenedu, sales rep @computer village, Ikeja.

I called the number but it's not going through.. Please assist me.
Re: ECOBANK IS A JOKE OF A BANK IN CUSTOMER SERVICE by Enykings(m): 5:03pm On Jan 25, 2016
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Re: ECOBANK IS A JOKE OF A BANK IN CUSTOMER SERVICE by jumobi1(m): 5:04pm On Jan 25, 2016
Customer Service in Nigeria overall is a joke. The government needs to do something about it. I once called Arik Air and homeboy was so eager to hang up. I also called Etisalat and they said they'll call me back. They never did.
Re: ECOBANK IS A JOKE OF A BANK IN CUSTOMER SERVICE by thev0ice1: 6:01pm On Jan 25, 2016
cutestcee:
The "victim" has lost his job!
His family is mad at him!

ECOBANK IS A CURSE!

Eyahh.....my sympathies to the guy

I remember the days of super charged workers at oceanic..... grin

I guess Ecobank couldn't cope with the crowd of customers they inherited from Oceanic bank.
Re: ECOBANK IS A JOKE OF A BANK IN CUSTOMER SERVICE by Nobody: 6:30pm On Jan 25, 2016
Resellers are highly welcome

Re: ECOBANK IS A JOKE OF A BANK IN CUSTOMER SERVICE by Funnybro(m): 3:33pm On Jul 01, 2016
JP Morgan has announced an expansion move in India. In the midst of financial turbulence that are forcing banks financial houses to close down branches,
for more details, follow the link below
http://www.bankgist.com/jp-morgan-roles-three-branches-india/
Re: ECOBANK IS A JOKE OF A BANK IN CUSTOMER SERVICE by wawaboy1(m): 3:54pm On Jul 01, 2016
horpe132:
I just Pray they merge Sterling Bank + Wema Bank and that Useless Eco Bank together.......................Those Banks are Sooooooo Uselesssssss....
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Some months ago I went to that Useless Eco bank to deposit cash,,I was on the qui for like 1hr,,,while on the qui an elderly family friend of mine came in,,,So I collected his cash, filled his Teller and asked him to go sit while I wait on the qui.................
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On getting to the "Teller",,,,I 1st paid in my money,,,,,,he processed that,,,,,,,Then I gave him the other cash that belongs to my family friend.........the "teller" guy refused to collect it o,,he told me to return it to the owner that why should I be paying for someone else,,,,,,,,,,,,"na so one bolt loose 4my head o"......I simply told him that he was gona post the money......"He said he won't"...................I was soo maaaaad...........................I just stayed there and kept shouting "Whose in charge of Operations in this bank,,and that I want to see the manager,,,that the manager should kom and meet me where I am standing"...............................Naso everybody for qui begin dey shout o,,,dey course d bank workers.....lol..................
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.... I shouted for like 2min before the "Teller" guy picked up the money and posted it eyeing me badly.....
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I left telling the teller guy to have a good day....he just ignored my greeting............Who cares.......
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Eco Bank ikorodu,,1st Floor........That bank is as useless as a pure wota sachet..

Eco Bank ikorodu Should be given award as the worst in CS in the whole of africa. I was there yesterday.

1 Like 1 Share

Re: ECOBANK IS A JOKE OF A BANK IN CUSTOMER SERVICE by 3RNEST(m): 10:42pm On Oct 29, 2016
Eco bank Suck.... Switching to Diamond...Since morning no alert from them...chai...
Re: ECOBANK IS A JOKE OF A BANK IN CUSTOMER SERVICE by NaijaPress: 12:39am On Mar 14, 2018
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