Please I need y'all advice. I use Wema Bank . I had over N180k in my account last month (September) but am not a reckless spender . The maximum I collect in a week is 10k for feeding. The money I collected throughout last month wasn't more than N30k , so I knew I still had around N150k at the end of the month. But when Wema bank sent me my monthly screenshot balance. It was just N75k . I was so surprised but I thought it was an error or something so I said to myself that I'll call the customer line the next day. The next day again , they sent me another screen shot balance which shows that I have just N62k left. And I didn't collect any money . I was so shocked so I decided to go and buy airtime and call them , I bought 3k airtime, I saw some clothes too, I bought few worth around 10k . Making 13k , as I was going home to call . I stopped by to buy an iPhone charger for my phone which is just 2k , but when I tried my card with the pos machine. It rejected it and said insufficient balance

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I thought maybe it was the pos machine that had problem, so I tried atm but it told me the same thing (insufficient balance) I was so shocked. How did my whole money disappear. When I got home, I called Wema customer care and told them to send me my full statement of account from August till date, I explained to them my money is disappearing and I don't know how and I know I can find out how only through the statement of account but they told me I have to come to the bank in person to request for it. And am not in Nigeria. I study here in Europe. So , that's not possible, I explained to the customer care girl but she said I should write a letter with my signature and scan it to them , that's the only option apart from coming in person. I wrote the mail and everything and I sent it to them.

That following day my dad called me and I explained everything to him but he said he already sent my house rent to me that day which is 350pounds and additional N30k for feeding, everything all together was N150k . My 3months house rent and feeding allowance

Immediately he told me, I went to the arm machine to withdraw my money before it disappears again. I collected N60k since that's the daily arm limit and decided to get the rest the following day


The following day , Wema bank sent me my weekly screenshot and told me I have 10k left. JESUS CHRIST. My money still remain N90k now, I said to myself. With anger and sadness mixed together, I called Wema again and explained everything to them and told them I even called them 2days ago.

The lady that picked the call said I should calm down because I was so furious and told her Wema bank is stealing my money. She said Wema can't steal my money.

So I told her to start telling me all my transactions from the beginning of September till date. She started telling me everything.

She told me all the money I withdrew by myself and the venue I withdrew It. And I confirmed it but it got to a point she started mentioning some money I didn't withdrew and I told her I didn't collect the money

She told me the person has been withdrawing my money through a mean called GOOGLE MACHINE ZONE

She said she's not sure maybe my card has been compromised. And one thing is , my card is always with me in my purse 24/7 .
She said the only thing they can do now is to block my account and my card so that they can investigate.

I asked that till when but she said they'll contact me whenever they are done..

Please I need y'all help, 244k is not a small money and my 3month house rent is even involved.

What can I do?? What is a Google machine zone Please advise me

this is the storyyy of a ghost helping God collect tithe

Have you contacted your bank ?
What was their response ?

Some people from your village have just arrived Lagos

Do we look like bankers in wema to u??

neocortex:
Have you contacted your bank ?
What was their response ?

yes I did immediately but they said they 'will investigate

Stop lamenting and get a lawyer to write them immediately.

The bank will give you so many different explanations, why your money vanished. Till u get tired or frustrated.

Google machine zone ko, google money sucker ni.
Wetin concern u. Dey should refund your money

ollysaks:
Stop lamenting and get a lawyer to write them immediately.

The bank will give you so many different explanations, why your money vanished. Till u get tired or frustrated.

Google machine zone ko, google money sucker ni.
Wetin concern u. Dey should refund your money

but. The problem now is am Not in Nigeria right now. Am studying outside

ollysaks:
Stop lamenting and get a lawyer to write them immediately.

The bank will give you so many different explanations, why your money vanished. Till u get tired or frustrated.

Google machine zone ko, google money sucker ni.
Wetin concern u. Dey should refund your money

Why not wait for the bank to conclude their investigations before getting a lawyer?
Smh.

Mr Seun and lalasticlala please help me move this to front page. Maybe someone might advice me on something to do. Please

ElFenomeno1:


Why not wait for the bank to conclude their investigations before getting a lawyer?
Smh.

yea am actually waiting on the bank but I don't even kknow when the bank will be done with their investigation

An insider whothat knows you are not in the country might be playing a fast one on you.

Better stop dealing with that bank. Open account with another bank ASAP.

adeyemi97:
but. The problem now is am Not in Nigeria right now. Am studying outside

Contact one in naija and he will write d bank.
A friend or family member can recommend a good one

jamace:
An insider whothat knows you are not in the country might be playing a fast one on you.

Better stop dealing with that bank. Open account with another bank ASAP.

yea I will open an account with another bank but what am so concerned about now is how to get my money back.

ollysaks:


Contact one in naija and he will write d bank.
A friend or family member can recommend a good one

ok. Thank you

ElFenomeno1:


Why not wait for the bank to conclude their investigations before getting a lawyer?

Smh.

Which investigations, all na story. I have experienced it.
With a lawyer, they know u mean biz and cannot be toyed with

ollysaks:


Which investigations, all na story. I have experienced it.
With a lawyer, they know u mean biz and cannot be toyed with

but something tells me that the bank is involved in the situation.

Banks are very reluctant to accept liability over such matters. Be decisive & dont wait for their investigation. Get your lawyer to petition the banks head office & copy the CBN Dept in charge of banking supervision. That way the heat would be on WEMA

FirstCounsel:
Banks are very reluctant to accept liability over such matters. Be decisive & dont wait for their investigation. Get your lawyer to petition the banks head office & copy the CBN Dept in charge of banking supervision. That way the heat would be on WEMA

I don't even have a lawyer bro

adeyemi97:
but something tells me that the bank is involved in the situation.

Exactly.

adeyemi97:
I don't even have a lawyer bro

you guys have to get one

OP please re-post this in politics and family sections to attract more views. Perhaps someone can help out.

MODERATOR: FP please