webincomeplus:
While I blame the company for not making the fair usage policy obvious from the start, I don't see anything wrong in what they've done. They didn't stop you from downloading what you want; they only slowed down your speed so you can go slow.
But, OP! 49GB in one day? That's super aggressive. If all their subscribers did that, then they'll pack up soon. I guess they didn't anticipate customers like you.
In reality, nothing artificial is unlimited. Same goes for all these web hosts who advertise unlimited disk space and bandwidth. The moment you exceed what they think is a fair portion, they pull down your site.

fattbabakay:
u too downloaded 49gb game?? u need deliverance...d data is actually unlimited, dey only reduced ur download speed in order for ur greedy self not to wreck dem...Imagine u downloading 49gb per day, guy!!!

dspecialist:




This is like my monthly consumption. I guess you both missed the part that says i subscribe for 10Gig data worth N10,000 like 4 to 5 times a month? I prefer to get value for what i pay for. Not to say unlimited data under false pretense.

fattbabakay:
u too downloaded 49gb game?? u need deliverance...d data is actually unlimited, dey only reduced ur download speed in order for ur greedy self not to wreck dem...Imagine u downloading 49gb per day, guy!!!

dspecialist:
Hello Nairalanders,
Mods - Pls i dont know if this is the right section for this to go. Kindly move to the right section if need be.

You must have heard of the Smile Unlimited DATA plan https://smile.com.ng/product/unlimited-data-1/ . I was happy when i saw this and as a very heavy user, which i subscribe for Smile data bundle of 10G worth 10,000 like 4 to 5 times a month. I thought the multiple subscriptions were over, but i thought wrong.

I must commend smile, for they have the fastest download speed among the 4G Networks here in Nigeria. After subscribing to the unlimited data, i downloaded a PS4 game of 49GB and then my internet speed dropped from 1.5MPBS to below 60kpbs.

First i thought it was a network issue, after 3 days, i called the customer services to complain. The representative told me because i was a heavy user my data speed has been dropped. Didnt you guys say unlimited DATA? He said a data cap was set by the system and once it is exceeded the data speed would be dropped automatically by the system. The the fair usage policy?

This policy was not made available on the link i provided above and also not in their terms and conditions. I was seriously displeased. Till this very moment each time i call the customer service line i get cut off without anyone picking. I tried with another line it went through though, but i asked to speak with a superior and till now no superior is on seat to clarify this.

Nigerian's please take note, this is not UNLIMITED DATA as publicized but UNLIMITED ACCESS.

cc: lalasticlala seun

maximum007:


Exactly the problem with Nigerians. In the UK you get unlimited data for around 3000 Naira and there are no caps. 49GB is very little if you are a really heavy internet user.

Gbyte:

Guy, na you 49GB game dey surprise,you get that on Good games all the time, and unlimited internet in countries that offer unlimited is actually $50 or less and those people get real unlimited.

dspecialist:
Hello Nairalanders,
Mods - Pls i dont know if this is the right section for this to go. Kindly move to the right section if need be.
You must have heard of the Smile Unlimited DATA plan https://smile.com.ng/product/unlimited-data-1/ . I was happy when i saw this and as a very heavy user, which i subscribe for Smile data bundle of 10G worth 10,000 like 4 to 5 times a month. I thought the multiple subscriptions were over, but i thought wrong.
I must commend smile, for they have the fastest download speed among the 4G Networks here in Nigeria. After subscribing to the unlimited data, i downloaded a PS4 game of 49GB and then my internet speed dropped from 1.5MPBS to below 60kpbs.
First i thought it was a network issue, after 3 days, i called the customer services to complain. The representative told me because i was a heavy user my data speed has been dropped. Didnt you guys say unlimited DATA? He said a data cap was set by the system and once it is exceeded the data speed would be dropped automatically by the system. The the fair usage policy?
This policy was not made available on the link i provided above and also not in their terms and conditions. I was seriously displeased. Till this very moment each time i call the customer service line i get cut off without anyone picking. I tried with another line it went through though, but i asked to speak with a superior and till now no superior is on seat to clarify this.
Nigerian's please take note, this is not UNLIMITED DATA as publicized but UNLIMITED ACCESS.
cc: lalasticlala seun

Lulumusic:



I bought mine this Feb and they have capped me as well, when you say unlimited it actually mean UNLIMITED!!!! I have call their customer service I have sent emails from tomorrow which is monday I will be on a war part officially. I am tired of internet providers taking the piss. If you say UNLIMITED add with a cap to you description so we know that you get a lot of data but don't over use it.
Making a bundle like this is for heavy users if you ain't one don't critic people that actually know what to do with the internet!!

fattbabakay:
u too downloaded 49gb game?? u need deliverance...d data is actually unlimited, dey only reduced ur download speed in order for ur greedy self not to wreck dem...Imagine u downloading 49gb per day, guy!!!