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HiTV Subscribers Question And Answer Forum - TV/Movies (7) - Nairaland

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Re: HiTV Subscribers Question And Answer Forum by Raahym(m): 8:28am On Feb 24, 2009
@whimsical & all,

We have quite a good number of channels, good enough to accommodate your night and day!
Re: HiTV Subscribers Question And Answer Forum by jehoshapha: 12:28pm On Feb 24, 2009
HiTV,
honestly you need to work on your customer service, it is never possible to call them. they also need to work on the quality of signals it is taking too long to resolve.
When are they launchingthe recharge PINs.
Re: HiTV Subscribers Question And Answer Forum by Dclique(m): 2:11pm On Feb 24, 2009
whimsical: its (Euronews on 12399/H/26480)
Re: HiTV Subscribers Question And Answer Forum by Raahym(m): 3:32pm On Feb 24, 2009
@ jehoshapha

Please be informed that, there has been a relentless effort to create an undaunted communication avenue from our customers through to EHL/HITV. This is ranging from the creation of a Retention Group who tries to reach out to customers either by way of calling them or sending them e-mails provided we have there information in our database. We have also created these e-mail addresses for easy communiation i.e. info@hientertainment.tv & customerservice@hientertainment.tv.

We are currently doing a test on the Recharge PINS facility to further relief the anguish of our customers while trying to make payment and there cards are not getting signal due to one reason or the other. Customers are king, that is why we @ EHL/HITV have decided to make top priority issues that have to do with the circle.

our internal watchwords are "customer centric" and "servant".
Re: HiTV Subscribers Question And Answer Forum by Valo29: 3:53pm On Feb 24, 2009
@ dclique

which type of decoder d'u have.last time tcm was free, i couldnt get in on mine and i use a strong decoder.hope dis one wont b like dt.
Re: HiTV Subscribers Question And Answer Forum by Raahym(m): 4:57pm On Feb 24, 2009
@ all

Please pardon my earlier error.

its actualy info@hientertainment.tv
Re: HiTV Subscribers Question And Answer Forum by Raahym(m): 4:58pm On Feb 24, 2009
@ all

Please pardon my earlier error.

its actually 'info@hientertainment.tv'
Re: HiTV Subscribers Question And Answer Forum by Dclique(m): 7:25pm On Feb 24, 2009
@valo, hitv decoder
Re: HiTV Subscribers Question And Answer Forum by Nobody: 2:29pm On Feb 25, 2009
@Dclique,

Thanks for the info. Is it still on?
Re: HiTV Subscribers Question And Answer Forum by idiat(f): 2:43pm On Feb 25, 2009
The correct e-mail address is [email][INFO@HIENTERTAINMENT.TV]
Re: HiTV Subscribers Question And Answer Forum by Nobody: 2:49pm On Feb 25, 2009
@idiat,

How come your online chat platform on ehlnigeria website no longer works?
Re: HiTV Subscribers Question And Answer Forum by Raahym(m): 11:27am On Feb 26, 2009
The ehlnigeria chat facility still works and you can log on to chat with our agents. The e-mail is "info at hinetertainment.tv

Regards
Re: HiTV Subscribers Question And Answer Forum by Raahym(m): 11:29am On Feb 26, 2009
Hi Seun,

Please look into an issue. Anytime you type ""I"' "N'' "F" "O" it changes it to information.
Re: HiTV Subscribers Question And Answer Forum by urfriend(m): 12:42pm On Feb 27, 2009
Hi All,
Message from HiTV,

Dear Subscribers,
This is to inform you that we are planning to re-arrange the order of channels on HiTV.This will require that all subscribers re-scan their decorders to get all the channels.

For those with Strong decorders they will require manual scan.HiTV decorders with version 2.0.7 will auto scan but those with older version will have to do manual scan or upgrade to version 2.0.7.

This excercise will happen next week.
Re: HiTV Subscribers Question And Answer Forum by allboyz(m): 1:24pm On Feb 27, 2009
Urfriend, sup bro,and thanks for the info.

How do we get to scan manually on our decorder.

i am using the 'STRONG' decorder . . .abeg teach me o0o . . .Thanks
Re: HiTV Subscribers Question And Answer Forum by squad1: 6:36pm On Feb 27, 2009
Hello, is setanta stil on? if yes please what is its frequency?
Re: HiTV Subscribers Question And Answer Forum by aieromon(m): 7:34pm On Feb 27, 2009
@urfriend

u've not responded to my comment concerning the distribution of your TV mags?
Re: HiTV Subscribers Question And Answer Forum by allboyz(m): 11:09am On Mar 01, 2009
Sentata comes and goes . . too bad embarassed
Re: HiTV Subscribers Question And Answer Forum by OYIBN: 11:28am On Mar 02, 2009
I am new to this forum and I have taken time to read the bloggers comments. I can see that there are many HITV addicts. However, I fear for HITV. This is the reason why I feel that HITV and Daar Sat should be in talks right now. They don't have to merge but there should be cooperation between the two organisations or they may be swept away by DSTV. No doubt DSTV has been boxed into a corner by the new arrivals due to greediness.

HITV may go the way of GTV. Why? HITV focusses a lot on football. When the new set of biddings comes around, DSTV has the resources to run them out of town. Then what happens to them? They must be in talks right away with Daar Sat so that both of them can put in a joint bid for all football games. Although I cannot subscibe to Hitv because I am basically a News and Documentary person, as a Nigerian, I wish them well. With no CNN, AL Jazeera and other well known documentary channels, HITV is not my choice. However I am a patriotic Nigerian and want to move from DSTV to Daar Sat. Could the bloggers kindly let me know what they think of the new cable outfit, Daar Sat? My own take is that the cost of the dish is too high. They have a lot of channels although they don't have live football and CNN. I wonder if moving from DSTV to Daar Sat is wise? Your contributions would be most appreciated.
Re: HiTV Subscribers Question And Answer Forum by allboyz(m): 12:52pm On Mar 02, 2009
OYIBN:

I am new to this forum and I have taken time to read the bloggers comments. I can see that there are many HITV addicts. However, I fear for HITV. This is the reason why I feel that HITV and Daar Sat should be in talks right now. They don't have to merge but there should be cooperation between the two organisations or they may be swept away by DSTV. No doubt DSTV has been boxed into a corner by the new arrivals due to greediness.

HITV may go the way of GTV. Why? HITV focusses a lot on football. When the new set of biddings comes around, DSTV has the resources to run them out of town. Then what happens to them? They must be in talks right away with Daar Sat so that both of them can put in a joint bid for all football games. Although I cannot subscibe to Hitv because I am basically a News and Documentary person, as a Nigerian, I wish them well. With no CNN, AL Jazeera and other well known documentary channels, HITV is not my choice. However I am a patriotic Nigerian and want to move from DSTV to Daar Sat. Could the bloggers kindly let me know what they think of the new cable outfit, Daar Sat? My own take is that the cost of the dish is too high. They have a lot of channels although they don't have live football and CNN. I wonder if moving from DSTV to Daar Sat is wise? Your contributions would be most appreciated.

Well talking of Daarsat,i can't fall for it . . i don't like the "AIT" thingy . . . plus their footy is either the french/bundersliga.

HiTv too is not "really" what all this things because they are purely into ONLY the EPL and 30% into the Laliga and Seria A . .no News,No Entertainment movie . .so far,DSTV is better. . But i bought HITV simply for the EPL. .  .its scrappy dear.
Re: HiTV Subscribers Question And Answer Forum by urfriend(m): 8:56pm On Mar 02, 2009
Dear Subscribers,

I’d like to inform you that we are planning to implement an exercise that is designed to improve the quality of signals on the platform over the next 3 weeks. This will lead to the rearrangement of  the channels on HiTV.

Customers will be required to rescan their decoders in order to get all the channels. For customers with Strong decoders they will require manual scan, however the hitv branded decoders running on ver. 2.0.7 will automatically scan as soon as they are powered on but those running on older version will have to upgrade to ver. 2.0.7 OR manually scan.

This exercise will happen within the next 3 weeks.  Please be prepared and inform as many other subscribers as you can.



Regards,

HiTV
Re: HiTV Subscribers Question And Answer Forum by allboyz(m): 9:01pm On Mar 02, 2009
urfriend:

Dear Dealer,

I’d like to inform you that we are planning to implement an exercise that is designed to improve the quality of signals on the platform over the next 3 weeks. This will lead to the rearrangement of the channels on HiTV.

Customers will be required to rescan their decoders in order to get all the channels. For customers with Strong decoders they will require manual scan, however the hitv branded decoders running on ver. 2.0.7 will automatically scan as soon as they are powered on but those running on older version will have to upgrade to ver. 2.0.7 OR manually scan.

This exercise will happen within the next 3 weeks. Please be prepared and inform as many other subscribers as you can.



Regards,

HiTV


So, will we get all the new stations? heard that HITV now has Euro news
Re: HiTV Subscribers Question And Answer Forum by urfriend(m): 9:08pm On Mar 02, 2009
Hi Allboyz,

Well let me inform you that HiTV as at today,as the following channels;

1.bbc world
2.skynews
3.Godtv
4.eurosport news
5.Hi Sports
6.Hi Soccer
7.Hi Sports 2
8.Hi Nolly
9.Hi Mix
10.Hi Kids
11.E!
12.NickeLodeon
13.Hi Life
14.Nigezie
15.Trace
16.Discovery World
17.Zee Cinema
18.CNBC Africa
19.Fox News
20.biscon
21.dovevision
22.SET africa
23.Setanta Africa
24.KidsCo
25.Amuludun Telly

There is more to HiTV than just football.

Watch this space has even more channels shall be announced very soon.Also always visit www.hitv.com.ng more more updated highlights and channel information.
Re: HiTV Subscribers Question And Answer Forum by obafemix: 12:10pm On Mar 03, 2009
What about film channels? Anything happening there?
Re: HiTV Subscribers Question And Answer Forum by allboyz(m): 12:37pm On Mar 03, 2009
URFREIND. . . .Where is HITV movie channels? none,pls don't tell me Hi Nolly o0o,its all scrap . .don't even mention HIMIX . .Its shit and Bleep!
Re: HiTV Subscribers Question And Answer Forum by maskuraid(m): 1:31pm On Mar 03, 2009
@all

d channel list we have been shown shld be cut in half, has anyone tried viewin all those channels on 11900 late evenin/nite, GOD!ITS SO FRUSTRATIN AND TO THINK DT THEY HAVE ALL D SOCCER .means all prem matches 2day are doomed .d signals r manageable durin d day, but at nite, NA DIE! angryy'all HITV ppepes better tell mgt o.boys dey vex .like i said earlier, may go soon come o.make e no b say we go go holiday , then vamoose. grin
Re: HiTV Subscribers Question And Answer Forum by idiat(f): 2:06pm On Mar 03, 2009
For Manual scan on Strong decoder- Press Menu on your remote, Click on Installation, then enter password-0000

Scroll down to Manual scan and click OK.

Click on the green button below on your Remote and insert the FF:

Frequency-12130
Symbol rate-27500
Polarity-Horizontal
Click Ok to scan Channels,after scanning click Ok to save Channels

Press the Exit button 3 times to view channels.

HITV, Relax,Learn and Enjoy
Re: HiTV Subscribers Question And Answer Forum by kkkossy(m): 2:16pm On Mar 03, 2009
Wat new channels r we expecting dis year @all
Re: HiTV Subscribers Question And Answer Forum by idiat(f): 2:38pm On Mar 03, 2009
We'll keep you posted.
Re: HiTV Subscribers Question And Answer Forum by allboyz(m): 2:40pm On Mar 03, 2009
@idiat - do you work with HiTV ? lipsrsealed
Re: HiTV Subscribers Question And Answer Forum by Dclique(m): 4:15pm On Mar 03, 2009
when is animax coming up?
Re: HiTV Subscribers Question And Answer Forum by OYIBN: 7:46am On Mar 04, 2009
@ All boyz

" There is more  to HiTv than just football" - Quote from Allboyz

Well, I disagree with you. Hitv according to them have 200, 000 subscibers. You will agree with me that football is the main attraction. Most of the other channels they carry are crap. But for the greediness and lack of foresight by DSTV, there would be no HiTV. HiTV came to fill the void created by the rip-off DSTV unleashed on Nigerians with the active cooperation of Nigerians in authority that allowed them.

I am based in South Africa. In the Compact Bouquet which goes for R199 (about N4000 at the exchange rate of N20 to 1 Rand), all the premiership matches can be seen live on Channel SS3. The bouquet also includes several good channels that viewers that pay N4300 in Nigeria don't have access to except they pay N9000. If DSTV did not have the notion that Nigerians are there to be ripped off and offered Nigerians the same channels offered here for R199 INCLUDING THE DISH MAGAZINE WHICH IS DELIVERED TO EACH SUBSCRIBER PROMPTLY, HiTv would never have sprung up. One can only hope that Daar Sat can square up to DSTV on the long term.

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