A leading financial institution in Nigeria currently need candidates for the role of TEAM LEAD, SME CHANNELS AND COLLECTIONS. Qualified candidates should forward CVs to chigbo.okeke@u-connect-ng.com only shortlisted candidates will be contacted. Please use JOB REF as the subject of your email.

JOB REF: UC/HR/SMEC/16

JOB OBJECTIVE: To contribute to building suitable low cost volumes by increasing the count of transacting customers on e-channel platforms, grow the count of collection customers and ultimately drive the Group’s Non Interest Income (NII).

ACCOUNTABILITIES:
1. Deliver on the monthly Non Interest Income targets
2. Increase the monthly count of active customer’s usage on e-channels
3. Ensure SME Banking channels and collection proposition is competitive in the industry
4. Manage the process of collections across channels
5. Ensure that available capacity for collection aligns with the number of accounts in the collection register
6. Supervise a team of field collector agents across geography to maximize their potentials and improve productivity
7. Engage with marketing and communications/ relevant department and stakeholders in the launch of a product, advert materials, product marketing materials, reactivation, reporting, and adoption of alternate channels

REQUIRED COMPETENCIES:
- Budgeting and Budgetary Control
- Marketing research
- Marketplace Knowledge
- Reporting
- Business consulting
- Business presentation skills
- Data mining
- Research orientation
- Product knowledge
- Data/information management
- Knowledge of extant regulation and provisions
- Stakeholders management
- Financial modeling
- Policy formulation and implementation
- IT appreciation & application

Non-core
- Knowledge of the global business
- Documents/records management
- Knowledge of banking operations

EDUCATIONAL QUALIFICATION: A first degree in a numerate field/ natural or social science field
EXPERIENCE: 8- 10 years cognate experience in sales management, with a strong background in Sales & Technology to drive e-platforms sales and usage in the SME segment