It Saddens me greatly when ever i get these silly alerts on my phone. I never knew of this SAFE TOKEN OTP CHARGE, until today, i wonder why the banks feel they can debit accounts anyhow.

This charge also confuses me because every single transaction i make with the safe token i am charged, between 100-200NGN, the SMS alerts i receive i am also charge, to register for the safe token too i was charged, so is it a different company providing this safe token service different from interswitch who always charges for every transaction or is it the bank? Who exactly am i paying to i would really like to know. The other day i was debited for an international transaction i made over 1year ago, how am i supposed to recall if this transaction had not be previously charged or the exact service i was paying for, but the bank feels so free to make these deductions from your account.

I need to know if there is any consumer protection agency i can report this to, i feel it is just a rip off, and is unfair as well

The OTP is only needed during national online transaction. If you want to transact internationally, you may consider dropping it to avoid unnecessary charges. you may also call your bank too and inquire first about the terms and conditions.

FirstBank also charged me for OTP this morning they said for the month of september. I really wonder

Just got mine

I'm just so annoy this morning. Five banks sent me birthday wishes today. That is N20 worth of SMS that they are going to charge me

4much:
FirstBank also charged me for OTP this morning they said for the month of september. I really wonder

Same first bank mine june july??

Received another alert today again for 40 Naira, Still on this OTP nonsense, seems when some one somewhere is not meeting their target they will just make up on stupid charge.