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Seems Diamond Bank Scammed Me - Business - Nairaland

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How Access Bank Scammed Me!!! / Man Contacts Diamond Bank To Return N7.3M Mistakenly Paid To His Account / Diamond Bank Apapa Fire Incident: Bank Management Releases Official Statement (2) (3) (4)

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Seems Diamond Bank Scammed Me by djlaqua91(m): 11:24am On Nov 07, 2016
As a loyal Diamond Bank subscriber for over 2 years ( I know its not that long) I have enjoyed their wonderful service without blemish until Friday, November 4 2016 when I got the shock of my life.
I received a sum of money which I needed to complete urgent business, fastforward hours at the ATM I couldn't withdraw my full cash because Diamond Bank had deducted 856 Naira as 'ALERT CHARGES'.
I was dumbfounded. This was fraudulent to say the least. Biko, I'm normally charged between 20-80 naira monthly for alert charges. How many alerts make up 856 naira? I'm I Dangote?
The money seems small, but its the betrayal that stinks. I've contacted their customer care on Twitter and I got some jumbo Generic answer about accumulated charges. So they're telling me all these months with money in my account they waited till November to bill me?
The Diamond bank branch in my area is another laughing matter as I got a similar poor response.
My plan is to empty my account because I'm done with Diamond Bank. A warning folks.

Signed
An Unhappy Customer
Re: Seems Diamond Bank Scammed Me by yeyeboi(m): 11:26am On Nov 07, 2016
Ok
Re: Seems Diamond Bank Scammed Me by ojun50(m): 11:29am On Nov 07, 2016
Ok MD of nairaland will inform diamond back u hear
Re: Seems Diamond Bank Scammed Me by eniolaamoda: 6:50pm On Dec 10, 2016
djlaqua91:
As a loyal Diamond Bank subscriber for over 2 years ( I know its not that long) I have enjoyed their wonderful service without blemish until Friday, November 4 2016 when I got the shock of my life.
I received a sum of money which I needed to complete urgent business, fastforward hours at the ATM I couldn't withdraw my full cash because Diamond Bank had deducted 856 Naira as 'ALERT CHARGES'.
I was dumbfounded. This was fraudulent to say the least. Biko, I'm normally charged between 20-80 naira monthly for alert charges. How many alerts make up 856 naira? I'm I Dangote?
The money seems small, but its the betrayal that stinks. I've contacted their customer care on Twitter and I got some jumbo Generic answer about accumulated charges. So they're telling me all these months with money in my account they waited till November to bill me?
The Diamond bank branch in my area is another laughing matter as I got a similar poor response.
My plan is to empty my account because I'm done with Diamond Bank. A warning folks.

Signed
An Unhappy Customer




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