I had to create an account to share my bitter experience with Gionee. Gionee phones are nice with great batteries that last really long. My issue with Gionee is what they call "WARRANTY". My phone that I bought in the first quarter of this year got faulty and I took it to a Gionee service centre for repairs and they outrightly told me I was going to pay for the repairs and parts. Every other person that I met there paid for their services too. So this got me wondering...What's now the 12 months warranty they give people about?
I am doing this to get the attention of Gionee owners so that they can do something about this. Other brands like tekno and infinix Dont charge a penny to fix phones that are still under warranty. If nothing is done about this , Gionee is definitely going to loose many potential buyers/customers because no one would want to buy a phone that its warranty is just mere words.

PS: I suspect those guys at the Gionee service centres are charging people without the management/owners' knowledge because they Dont agree to give people the changed parts. So, I suspect that they send back the bad parts they changed to the company just so they can prove to the company that they actually fixed a Gionee phone with the parts the company sent to them(Gionee service center) freely free of charge whereas they charge customers for it.

Lalasticlala please help me push this to the front page. This is really important to me.

I also had a very nasty experience with one of their rude staff in their centre that made me vouch never to take any phone for repair again. It was after I did the repair that I discovered that I was overcharged yet she was still rude and was behaving as if she was doing me a favour.

dominique:
I also had a very nasty experience with one of their rude staff in their centre that made me vouch never to take any phone for repair again. It was after I did the repair that I discovered that I was overcharged yet she was still rude and was behaving as if she was doing me a favour.

Nawa. With what they are doing, I will never advise anyone to buy Gionee, except they change for the better.

The more i love Gionee phones The more i hate their services they are the cause why my Gionee M3MINI got damaged

Thiz is serious, I will share this to their fan page so most of them can see and possibly look into this

GioneeGuy:
I had to create an account to share my bitter experience with Gionee. Gionee phones are nice with great batteries that last really long. My issue with Gionee is what they call "WARRANTY". My phone that I bought in the first quarter of this year got faulty and I took it to a Gionee service centre for repairs and they outrightly told me I was going to pay for the repairs and parts. Every other person that I met there paid for their services too. So this got me wondering...What's now the 12 months warranty they give people about?
I am doing this to get the attention of Gionee owners so that they can do something about this. Other brands like tekno and infinix Dont charge a penny to fix phones that are still under warranty. If nothing is done about this , Gionee is definitely going to loose many potential buyers/customers because no one would want to buy a phone that its warranty is just mere words.

PS: I suspect those guys at the Gionee service centres are charging people without the management/owners' knowledge because they Dont agree to give people the changed parts. So, I suspect that they send back the bad parts they changed to the company just so they can prove to the company that they actually fixed a Gionee phone with the parts the company sent to them(Gionee service center) freely free of charge whereas they charge customers for it.

The warranty does not cover any physical damage on the device.

gadgetsngs:
Thiz is serious, I will share this to their fan page so most of them can see and possibly look into this

nice. Please do