This is just to inform anyone who cares to listen to be careful, and check your credits whenever you top-up on MTN.
Recharged with N400 worth of credit (09th March), made a call for 50 seconds and less than 24 hours, all I have left is N5.75
This is the second time in less than a week this has happened. On the 06th Mar, it was N800 worth of credit. 
People pls be careful, and guard your money against these MTN vultures!

Stealing is taking another person's property without permission.
MTN has been taking my money without my permission, and I'm not getting anything in return for my money, so they've been stealing my money.

Infact, this is the second time they have done this to me.
You know, we are in Naija, where everybody do anything and get away with it.
When you call them to report, they will not pick the call instead, they will be playing some musics you don't even understand the meaning.
God help us.

Tried calling their customer service reps, but keep getting a pre-recorded message telling me to go to their website.
It was equally fruitless trying to send a mesage on the MTN website,as it just wouldn't send.
Tried a visit to one of their service centers in Ikeja. Man, was it worse than the 90's rush at the American embassy!

I'm sticking to my Etisalat for now.

Is this an advert for etisalat?

i hate mtn xtra pro promo, where they tell you to migrate someone to xtra pro and get 500 free, its like robbing 1 person to give to the other, too bad.

It happens all the time!

for me they are always deducting N50 from my account for callerz tune even when i cancelled the stuff!

Someone should do something please!

ALGAMISH:

Is this an advert for etisalat?

No, it's not an etisalat advert, but I've discovered they keep their word when doing promotions.
The last MTN promo of getting some money back from your topping up, it was all a load of crap.

I went to a MTN customer service center, complained to the rep, only to be told that the credit is only missing on my phone,
and not on the system.

julian_H:

Someone should do something please!

Tried contacting the NCC which is supposed to be the ombudsman, but the email service on their website has been disabled, you would have to call a premium rate number 0800, why would I spend NGN500 to talk to NCC, if all I intend to get back is a little more than that?

There's no guarantee that they would perform the necessary investigations, as they might have been bribed by MTN already.