Hi there,
If you have collected your N-Power Speedstar Device and have issues with the device, you can visit any of the support centers listed in the image below.
#NPowerNG

I got this email yet my device is on hold I even got sms yesterday, making two sms, my first sms was on 7th September 2017, then I got another sms yesterday and an email, I went to Mtn office this morning on getting there the Mtn staff requested for my bvn, infact the mtn staff said Npower called them that those that are on hold will be coming today, after giving the mtn staff he said my device is on hold, I've been wasting my transport going to Mtn office when I'm supposed to be at my ppa, please see email message below, my number is 08138261385 and I am Nteach with no payment issues, infact the mail says if I don't they will relocate my device to another center, more like a threat, but on getting to Mtn office this morning my device is still on hold, please why is Npower making things so difficult, even the mtn staff was not happy at all, mods please push to front page.

Dear
Volunteer
Device pickup information
Your device is available for pickup. 
Kindly go to Community 1B, 72, By 23 Road, Festac Town, Lagos State on the 20th of October, 2017, between 9 am to 4 pm to pick up your device.

Several unsuccessful attempts have been made to reach you via SMS.

Please note that after this date, your device will be moved to the central storage and pickup may be inconvenient.

Ensure to come with your BVN slip, this pickup email (or text message) and a pen. Please be punctual.

Stay NPowered
Device support center

Please, when is batch B device distribution commencing in Lagos This waiting is hard to deal with!

npowerng:
Hi there,
If you have collected your N-Power Speedstar Device and have issues with the device, you can visit any of the support centers listed in the image below.
#NPowerNG

Kudos to the npower team for d gud work u're doing.
Pls, I was among the beneficiaries that attended d first edition of #ExperienceNpowerNG. I didn't get d device then because most of us had already left Abuja b4 u called us that d device is ready.
Now device distribution has begun in my state for almost a month now and I'm yet to receive an sms to go collect mine. My question is, is my device still in Abuja or should I continue to await it here patiently? Thanks

Anoneism:
Please, when is batch B device distribution commencing in Lagos This waiting is hard to deal with!

Very soon

Folabimi:

Kudos to the npower team for d gud work u're doing.
Pls, I was among the beneficiaries that attended d first edition of #ExperienceNpowerNG. I didn't get d device then because most of us had already left Abuja b4 u called us that d device is ready.
Now device distribution has begun in my state for almost a month now and I'm yet to receive an sms to go collect mine. My question is, is my device still in Abuja or should I continue to await it here patiently? Thanks

Good day,

Your full name and mobile number.

Good day npower team. I have not received device pick up sms since distribution started in my state. Please, how do I know the status of my device?

simeon77:
Good day npower team. I have not received device pick up sms since distribution started in my state. Please, how do I know the status of my device?

Different strokes for different folks, me I have gotten 2 sms plus one email, yet anytime I get to my collection center the mtn staff will say it's on hold, so frustrating, see the email Npower Sent me

Answered

Folabimi:


Adeleke Sikiru Kolawole
07066678909

Can you come down to the situation room ?

npowerng:


Can you come down to the situation room ?

Thanks but that won't be necessary again. I received sms yesterday and I went to collect today. In fact I'm arriving home now. Thanks

I got sms twice and an email, for device collection, but on getting to mtn center, festac lagos I was told my device is on hold, we were many having this problem, mtn was even upset they have sent an email, to Npower, please we are not Nagro and we do not have payment issues, please check your database, my number is 08138261385, see attached email sent to me to support my claims, please help us to remove this "device issuance on hold", mtn even urged us to try sending Npower an email, because they were upset.