Welcome, Guest: Register On Nairaland / LOGIN! / Trending / Recent / New
Stats: 3,155,744 members, 7,827,747 topics. Date: Tuesday, 14 May 2024 at 04:13 PM

Carlcare Service Ng: We're Back On Nairaland! - Phones (11) - Nairaland

Nairaland Forum / Science/Technology / Phones / Carlcare Service Ng: We're Back On Nairaland! (23272 Views)

Carlcare Service: The Official Phone Repair Provider For Infinix, TECNO, Itel / Connect With Carlcare Service Nigeria / My Experience With Carlcare Service Center, Uyo (2) (3) (4)

(1) (2) (3) ... (8) (9) (10) (11) (Reply) (Go Down)

Re: Carlcare Service Ng: We're Back On Nairaland! by RAPSTARBENHOPE(m): 11:25am On Dec 16, 2018
how much does a tecno w3 motherboard cost?
Re: Carlcare Service Ng: We're Back On Nairaland! by Nnannaou(m): 9:19pm On Dec 17, 2018
Good day..... Please does the infinix warranty cover their chargers?
Re: Carlcare Service Ng: We're Back On Nairaland! by fbabs(m): 9:24pm On Feb 06, 2019
My Infinix hot 4 pro is consuming data like mad I checked data usage and I saw it's caused by Android OS this Android OS consumes over 100mB daily I downloaded data-regulation apps like data eye, datally just to stop Android OS from consuming my data all to no avail I turned on data saver, yet no solution Pls help Stop Android OS from consuming my data
Re: Carlcare Service Ng: We're Back On Nairaland! by Demoladeluxe670(m): 2:08pm On Mar 05, 2019
Hello. I broke my tecno camon 11 screen how much is the rrpair screen
Re: Carlcare Service Ng: We're Back On Nairaland! by Freelancerx: 3:43pm On Mar 10, 2019
i would advice you to take it to carlcare.
Demoladeluxe670:
Hello. I broke my tecno camon 11 screen how much is the rrpair screen
Re: Carlcare Service Ng: We're Back On Nairaland! by olaolu11(m): 6:27am On Mar 12, 2019
How much is replacement of infinix hot 4 battery. The battery was flat and after charging overnight it refused to come on again. How long will it take to replace.

Then can you collect a phone whose seal(small sticker on screw to show it has not been opened) has been broken?
Thank you.
Re: Carlcare Service Ng: We're Back On Nairaland! by cecekim(f): 10:46pm On Mar 13, 2019
Good evening. I use a CaMon X. I bought it in December. This week I noticed that the phone is now slow. It doesn't recognize my finger prints as quickly as before and the phone is slow and it hangs. It didn't fall neither did water get to it.
What should I do?
Re: Carlcare Service Ng: We're Back On Nairaland! by IanSholex(m): 8:29am On Mar 14, 2019
Good morning, please i did a factory reset on my tecno k7 but now the fingerprint sensor is not working again. "Fingerprint failed to enrol" is what am getting when I try to add fingerprint
Re: Carlcare Service Ng: We're Back On Nairaland! by Elldeb(m): 7:54pm On Mar 15, 2019
This thread should be closed by the mods. Carl care agents no longer reply to complains. Their last post here was Jun 17th 2018.
Re: Carlcare Service Ng: We're Back On Nairaland! by collinsdre: 6:36pm On Apr 21, 2019
TECNO L9 BATTERY AND SCREEN BUTTON ISSUES

My Tecno L9 plus has the following issues.
1- The battery seems to be swelling as the phone is opening up by the sides.
2- The dotted app on the screen for screen shots and other functions suddenly disappeared.
Please what can I do to resolve this?
The phone is less than 2years.
Re: Carlcare Service Ng: We're Back On Nairaland! by Nobody: 8:33pm On Apr 26, 2019
hi everyone please my Techno spark phone screen touch just stopped working, there is no physical damage in it, am planning to take it to Carl care ikeja tomorrow, are they going to attend to me immediately or will they tell me to come back for it after seven days I need to know before I waste my transport fare
Re: Carlcare Service Ng: We're Back On Nairaland! by ayoon(m): 1:51pm On May 26, 2019
My Mum's Hot 6 pro screen suddenly started showing lines and now a black circle. It was bought in August 2018.

1. Is it still under warranty?
2. If under warranty, will the screen be replaced free?
3. If we have to pay, how much will it be?

We are in Zaria , give me the closest Carlcare centres in Kaduna State.
Re: Carlcare Service Ng: We're Back On Nairaland! by Ndissle(m): 5:06pm On May 26, 2019
Hello. . You can always reach me for assistance in repairs of your mobile phones.. Faults like broken screen, touchpad, may be the phone fell into water and not coming up anymore, slow charging and any other faults phones can have, you can call or whatsapp me on 0803 860 3994. My office is located at no 22b Obafemi Awolowo way computer village ikeja Lagos

1 Like 1 Share

Re: Carlcare Service Ng: We're Back On Nairaland! by inumidun2010(m): 2:57pm On Oct 27, 2019
can I swap my tecno la7 pro with the new lb8 by adding money
Re: Carlcare Service Ng: We're Back On Nairaland! by Mohbola(f): 4:32pm On Oct 27, 2019
Good
Re: Carlcare Service Ng: We're Back On Nairaland! by mrgbenga1: 7:15am On Mar 23, 2020
Please how much will it cost to replace Tecno CX air motherboard (panel)?
Re: Carlcare Service Ng: We're Back On Nairaland! by Dunkemiowon: 5:14pm On May 19, 2020
My fellow Nigerians,

Please shine your eye before you buy that techno phone, the repair outfit (calcare) is another corporate scam

It is never my style to communicate my grievances online but honestly, I now understand the plight of some that do. The hurt is just too painful for one to bear.

My terrible experience with calcare the second time is unbearable and I just feel its becoming a style by the company, when you complain about your damaged phone. I have always been a fan of tecno phones due to long lasting battery capacity but hardly do my tecno phone spend a year or more before they develop one fault or the other. Its like the lifespan of their phones is pegged to a year. Once your phone clocks a year and above (after the warranty period) it starts misbehaving.

My first experience was my techno L8 plus under warranty, the phone just went blank about few months before one year, I went to calcare opebi and the response I got was, even if your phone is under warranty, the damage is definitely caused by a conduct which is not covered by warranty. It was like the customer care are trained and bent on narrowing your complain to an act of yours when its on warranty and you have done practically nothing but to mistakenly buy a sub standard phone that is quick to develop internal faults like tecno.

The one that hurts me most is the aspect of condemning your phone with so many problem and associating any damage of the phone to the board of the phone. Since the board is the most expensive part of the phone, any repair request touches the board to generate more money for calcare.

When I wanted to replace my techno L8 plus, my husband advised me not to buy tecno phone that won't last for more than one year, he said joking, don't tell me you want to buy tecno again, it will soon develop a fault and the next thing you hear when you visit calcare is the board is bad, buy another one its 22,000.

I gave calcare a benefit of doubt and bot pouvoir 2, but I regretted it.

My phone was functioning save for the screen that broke just over a year and two months after purchase, I went to calcare oba akran reluctantly praying that they wont associate the broken screen to board but lool and behold, i was wrong, when I got there, the lady looked at the phone and directed me to the engineer by the corner, the engineer opened my phone and said, the board, fingerprint, screen etc are bad, he wrote them in a pink paper and gave me, I took the paper to the first lady that attended to me, she directed me to a guy on customer care, the guy calculated over 41,000 to repair my small pouvoir two, he said he will advise me to buy another phone as my phone was spoilt beyond repair. I said the phone I am still using, I told him that I can't afford 41k during this period of pandemic but requested if i can repair the broken screen out of the four things they listed as that is what I can afford for now. I will do the rest later, he looked at me like ( dont you know we are here to make money) and smiled, ma, you have to do everything at once here, we will not repair your screen, if you do not buy another board, everything has to be done together,), I pleaded with him that the phone is functioning save for the screen in my opinion and that if the screen is repaired, I am OK and I won't hold calcare responsible for any fault whatsoever after repairing my screen. He just turned his face and continued his work on the system. I felt, calcare was only interested in the bulk money from me(which I don't have) and not the little money I can afford to repair the screen. He said madam, when you are ready to repair the board, and other things, come, but we can't repair your screen alone even if you absorb us of any liability before repairing the screen. I just left and he smiled. I got the message. Calcare only needs to identify plenty faults in my phone and insist on the one I must do which will generate more revenue. That is broad day corporate robbery...

It is sad that despite my willingness to pay for the screen, absorb calcare of any fault before and after repairing the screen, calcare was not ready to repair my phone, they just needed to repair the board which is about 24k at all cost. Too bad.

I will not advise anyone to buy a tecno phone because of the covetousness of their repair outfit (calcare).

Thanks.

Yours truly

Victim to sub Standard tecno phone

5 Likes 2 Shares

Re: Carlcare Service Ng: We're Back On Nairaland! by ladyetta: 12:38am On Jul 13, 2020
Hi please how much would it cost to replace the screen of tecno k7 in carlcare
Re: Carlcare Service Ng: We're Back On Nairaland! by mummyson26(m): 7:59am On Jul 13, 2020
Dunkemiowon:
My fellow Nigerians,

Please shine your eye before you buy that techno phone, the repair outfit (calcare) is another corporate scam

It is never my style to communicate my grievances online but honestly, I now understand the plight of some that do. The hurt is just too painful for one to bear.

My terrible experience with calcare the second time is unbearable and I just feel its becoming a style by the company, when you complain about your damaged phone. I have always been a fan of tecno phones due to long lasting battery capacity but hardly do my tecno phone spend a year or more before they develop one fault or the other. Its like the lifespan of their phones is pegged to a year. Once your phone clocks a year and above (after the warranty period) it starts misbehaving.

My first experience was my techno L8 plus under warranty, the phone just went blank about few months before one year, I went to calcare opebi and the response I got was, even if your phone is under warranty, the damage is definitely caused by a conduct which is not covered by warranty. It was like the customer care are trained and bent on narrowing your complain to an act of yours when its on warranty and you have done practically nothing but to mistakenly buy a sub standard phone that is quick to develop internal faults like tecno.

The one that hurts me most is the aspect of condemning your phone with so many problem and associating any damage of the phone to the board of the phone. Since the board is the most expensive part of the phone, any repair request touches the board to generate more money for calcare.

When I wanted to replace my techno L8 plus, my husband advised me not to buy tecno phone that won't last for more than one year, he said joking, don't tell me you want to buy tecno again, it will soon develop a fault and the next thing you hear when you visit calcare is the board is bad, buy another one its 22,000.

I gave calcare a benefit of doubt and bot pouvoir 2, but I regretted it.

My phone was functioning save for the screen that broke just over a year and two months after purchase, I went to calcare oba akran reluctantly praying that they wont associate the broken screen to board but lool and behold, i was wrong, when I got there, the lady looked at the phone and directed me to the engineer by the corner, the engineer opened my phone and said, the board, fingerprint, screen etc are bad, he wrote them in a pink paper and gave me, I took the paper to the first lady that attended to me, she directed me to a guy on customer care, the guy calculated over 41,000 to repair my small pouvoir two, he said he will advise me to buy another phone as my phone was spoilt beyond repair. I said the phone I am still using, I told him that I can't afford 41k during this period of pandemic but requested if i can repair the broken screen out of the four things they listed as that is what I can afford for now. I will do the rest later, he looked at me like ( dont you know we are here to make money) and smiled, ma, you have to do everything at once here, we will not repair your screen, if you do not buy another board, everything has to be done together,), I pleaded with him that the phone is functioning save for the screen in my opinion and that if the screen is repaired, I am OK and I won't hold calcare responsible for any fault whatsoever after repairing my screen. He just turned his face and continued his work on the system. I felt, calcare was only interested in the bulk money from me(which I don't have) and not the little money I can afford to repair the screen. He said madam, when you are ready to repair the board, and other things, come, but we can't repair your screen alone even if you absorb us of any liability before repairing the screen. I just left and he smiled. I got the message. Calcare only needs to identify plenty faults in my phone and insist on the one I must do which will generate more revenue. That is broad day corporate robbery...

It is sad that despite my willingness to pay for the screen, absorb calcare of any fault before and after repairing the screen, calcare was not ready to repair my phone, they just needed to repair the board which is about 24k at all cost. Too bad.

I will not advise anyone to buy a tecno phone because of the covetousness of their repair outfit (calcare).

Thanks.

Yours truly

Victim to sub Standard tecno phone
Madam i will advice u to create a thread and post it dere so d world can see what people are talking about anyway sunshinev and d rest come and see something oo
Re: Carlcare Service Ng: We're Back On Nairaland! by sunshineV(f): 8:10am On Jul 13, 2020
mummyson26:

Madam i will advice u to create a thread and post it dere so d world can see what people are talking about anyway sunshinev and d rest come and see something oo

honestly it's a monopoly scan by transsion (tecno, infinix and itel) they'll sell u substandard product that'll develop a fault after 5 month, send you to carlcare for extortion or buy a new product then the scam continues.... the new one will develop a fault and you'll still take it to carlcare


these carlcare guys will even lie to u to extort money from u cus they take u for granted

3 Likes

Re: Carlcare Service Ng: We're Back On Nairaland! by spactacus(m): 8:18am On Jul 13, 2020
Dunkemiowon:
My fellow Nigerians,

Please shine your eye before you buy that techno phone, the repair outfit (calcare) is another corporate scam

It is never my style to communicate my grievances online but honestly, I now understand the plight of some that do. The hurt is just too painful for one to bear.

My terrible experience with calcare the second time is unbearable and I just feel its becoming a style by the company, when you complain about your damaged phone. I have always been a fan of tecno phones due to long lasting battery capacity but hardly do my tecno phone spend a year or more before they develop one fault or the other. Its like the lifespan of their phones is pegged to a year. Once your phone clocks a year and above (after the warranty period) it starts misbehaving.

My first experience was my techno L8 plus under warranty, the phone just went blank about few months before one year, I went to calcare opebi and the response I got was, even if your phone is under warranty, the damage is definitely caused by a conduct which is not covered by warranty. It was like the customer care are trained and bent on narrowing your complain to an act of yours when its on warranty and you have done practically nothing but to mistakenly buy a sub standard phone that is quick to develop internal faults like tecno.

The one that hurts me most is the aspect of condemning your phone with so many problem and associating any damage of the phone to the board of the phone. Since the board is the most expensive part of the phone, any repair request touches the board to generate more money for calcare.

When I wanted to replace my techno L8 plus, my husband advised me not to buy tecno phone that won't last for more than one year, he said joking, don't tell me you want to buy tecno again, it will soon develop a fault and the next thing you hear when you visit calcare is the board is bad, buy another one its 22,000.

I gave calcare a benefit of doubt and bot pouvoir 2, but I regretted it.

My phone was functioning save for the screen that broke just over a year and two months after purchase, I went to calcare oba akran reluctantly praying that they wont associate the broken screen to board but lool and behold, i was wrong, when I got there, the lady looked at the phone and directed me to the engineer by the corner, the engineer opened my phone and said, the board, fingerprint, screen etc are bad, he wrote them in a pink paper and gave me, I took the paper to the first lady that attended to me, she directed me to a guy on customer care, the guy calculated over 41,000 to repair my small pouvoir two, he said he will advise me to buy another phone as my phone was spoilt beyond repair. I said the phone I am still using, I told him that I can't afford 41k during this period of pandemic but requested if i can repair the broken screen out of the four things they listed as that is what I can afford for now. I will do the rest later, he looked at me like ( dont you know we are here to make money) and smiled, ma, you have to do everything at once here, we will not repair your screen, if you do not buy another board, everything has to be done together,), I pleaded with him that the phone is functioning save for the screen in my opinion and that if the screen is repaired, I am OK and I won't hold calcare responsible for any fault whatsoever after repairing my screen. He just turned his face and continued his work on the system. I felt, calcare was only interested in the bulk money from me(which I don't have) and not the little money I can afford to repair the screen. He said madam, when you are ready to repair the board, and other things, come, but we can't repair your screen alone even if you absorb us of any liability before repairing the screen. I just left and he smiled. I got the message. Calcare only needs to identify plenty faults in my phone and insist on the one I must do which will generate more revenue. That is broad day corporate robbery...

It is sad that despite my willingness to pay for the screen, absorb calcare of any fault before and after repairing the screen, calcare was not ready to repair my phone, they just needed to repair the board which is about 24k at all cost. Too bad.

I will not advise anyone to buy a tecno phone because of the covetousness of their repair outfit (calcare).

Thanks.

Yours truly

Victim to sub Standard tecno phone
This made me remember the last time I went to carlcare to fix my charging port. This customer care agent said the fault is on the board that I should pay 13k to change it. I was like shocked shocked shocked. Na 600 naira I fix am last last grin grin Na God say make i have little knowledge about phone. I just go market go buy the charging port for 600naira. Na team xiaomi for now. I cannot come and die.

Re: Carlcare Service Ng: We're Back On Nairaland! by omofela85(m): 2:52pm On Apr 27, 2021
what is the cost of tecno w2 touchpad and
Re: Carlcare Service Ng: We're Back On Nairaland! by saratackit: 8:57pm On Apr 27, 2021
So we can ask questions here too?
CarlcareOpebi:
Hello Nairaland Fam!

We're back here with you, feel free to mention us in your posts with any questions or concerns you may have about our services.

If you don't get a response quickly, connect with us via our other social media platforms. See the handles below:
Facebook - grin [url]www.facebook.com/CarlcareServiceNG[url]

Twitter - www.twitter.com/CarlcareNigeria smiley

IG - www.instagram.com/carlcare_serviceng wink

TECNO SPOT - CarlcareGlobal2017 smiley

XClub - CarlcareGlobal1 wink
Re: Carlcare Service Ng: We're Back On Nairaland! by Jamiu2020: 8:14pm On Nov 17, 2021
How much will it cost me to change my infinix hot 9 (x655c) motherboard
Re: Carlcare Service Ng: We're Back On Nairaland! by Andeze(m): 6:06am On Nov 18, 2021
How much is Tecno spark 7p 64/4GB?
Re: Carlcare Service Ng: We're Back On Nairaland! by Freelancerx: 3:51am On Nov 21, 2021
71,500
Andeze:
How much is Tecno spark 7p 64/4GB?
Re: Carlcare Service Ng: We're Back On Nairaland! by Kokonyo(m): 3:23am On Dec 13, 2021
Please how much is spark 7screen
Re: Carlcare Service Ng: We're Back On Nairaland! by TeamLeader(m): 9:02am On Jan 11, 2022
Guys my infinix smart 5 earphones port stop working. How do I go about it.

E dakun e jor
Re: Carlcare Service Ng: We're Back On Nairaland! by Nobody: 1:35pm On Jan 11, 2022
Kokonyo:
Please how much is spark 7screen

Have you fixed it yet

Still available
Re: Carlcare Service Ng: We're Back On Nairaland! by luluosas(m): 10:15am On Jan 29, 2022
Is Hot 8 panel available?

(1) (2) (3) ... (8) (9) (10) (11) (Reply)

Bolt Browser Is Back Again / How To Register And Activate Gtbank Mobile Money Without Going To The Bank / ***:::N-gage Zone:::***

(Go Up)

Sections: politics (1) business autos (1) jobs (1) career education (1) romance computers phones travel sports fashion health
religion celebs tv-movies music-radio literature webmasters programming techmarket

Links: (1) (2) (3) (4) (5) (6) (7) (8) (9) (10)

Nairaland - Copyright © 2005 - 2024 Oluwaseun Osewa. All rights reserved. See How To Advertise. 74
Disclaimer: Every Nairaland member is solely responsible for anything that he/she posts or uploads on Nairaland.