Hello house,

Please i will like some assistance. I applied for renewal of my visa recently and in the process of downloading the dropbox confirmation page, the process stopped and it gave an incomplete download signal. I tried going through the process again but it kept saying invalid that no information can be found connected to my receipt no. I sent several emails to the US embassy as provided and all they keep telling me is that there is nothing they can do that i av to pay another N64,000. Av sent several emails over the past 2weeks but i kept getting the same response to go pay for another application.
I downloaded and printed my DS160 form on the same day the dropbox confirmation didn't download. Please i need advice on what to do cause i cannot afford to pay for a mistake that is technical in nature. Thank you.