The introduction and implementation of the DND (Do-Not-Disturb) Policy by Nigerian GSM Networks since July 1st, 2016 has given rise to a lot of UNDELIVERED messages sent through Bulk SMS platforms (majority of which are on the MTN Network).

While some GSM subscribers activated DND on their lines by themselves, others discovered that they were erroneously placed on DND without their consent by the Telcos. This error in implementation of the DND policy led to the AUTOMATIC activation of DND for some subscribers.

The aim of the DND Policy is to prevent unwanted promotional text messages from being received by GSM subscribers. Promotional messages are messages sent by the GSM operators and those sent from Bulk SMS platforms. The downside of the DND policy is that messages sent DND numbers from Bulk SMS platforms are being REJECTED/UNDELIVERED which defeats the aim of sending such messages. In most cases the money spent on sending such messages are being lost.

While most Bulk SMS websites in Nigeria have struggled to contend with the effect of UNDELIVERED messages due to to DND, some like www.kudisms.net have found a solution to delivery of DND numbers.

What is the way out?……….

There is a 4-pronged approach to resolving the issue with UNDELIVERED messages sent to DND numbers:

Deactivation of DND: Affected GSM Subscribers who activated DND either by themselves or by the Telcos should deactivate DND from their lines. We have a comprehensive Tutorial on how to deactivate DND here:http://blog.kudisms.net/how-to-deactivate-dnd/

The use of Bulks SMS websites with DND Management system that allows messages to be sent and delivered to DND numbers e.g www.kudisms.net
At KudiSMS, we have a robust SMS portal that delivers Bulk SMS messages to DND numbers. Users do not need to select any menu to enjoy this privilege. If you are not yet registered on www.kudisms.net, please visit our website and click REGISTER to start enjoying the KudiSMS DND Advantage.

Refund of charges for messages sent to DND numbers: On our website, we offer the option of refunding the charges for messages sent to DND numbers. This is a rare feature among Bulk SMS websites as majority cannot identify/handle/sort or refund of messages sent to DND numbers.

Registration of Sender IDs: Organisations, Churches, Businesses and Corporate bodies registered with CAC-Corporate Affairs Commission can apply for registration o their preferred Sender IDs through us via an e-mail to support@kudisms.net
When the Sender IDS are registered, messages sent to such DND numbers will be delivered with the registered Sender ID used.

cc: Slyr0x, adewasco2k, lalastica, mynd44 please frontpage..