[color=#990000][/color] I mistakenly transfered money to one of the Beneficiaries I have on my GTB app. I immediately called my bank to report since I don't remember who the Beneficiary is. The next day I tracked the Beneficiary and he happened to be a guy I av sent money for payments before and he agreed to a reversal immediately, now it so happened that ECO Bank blocked his account due to me calling my bank earlier. Before he could ask for reversal they demanded all sorts of identification which we finally brought, but now my money is no longer in the guys account and he could not av withdrawn since his account is still blocked. We went to speak with the customer care at eco bank and aside their rudeness told me the money is hanging and its left for my bank to request a reversal. Went to my bank and they told me its left to eco bank for reversal and now I feel stock and don't know what to do. Since when did money start hanging and where exactly is it hanging or in whose account. Now I and the boy are confused the next step to take. And beside I feel ECO Bank is on the verge of shutting down.

Try Heritage Bank.

Lmfao

They are using you to play tinko tinko or eni mini manimo.

Helenoftroy27:
[color=#990000][/color] I mistakenly transfered money to one of the Beneficiaries I have on my GTB app. I immediately called my bank to report since I don't remember who the Beneficiary is. The next day I tracked the Beneficiary and he happened to be a guy I av sent money for payments before and he agreed to a reversal immediately, now it so happened that ECO Bank blocked his account due to me calling my bank earlier. Before he could ask for reversal they demanded all sorts of identification which we finally brought, but now my money is no longer in the guys account and he could not av withdrawn since his account is still blocked. We went to speak with the customer care at eco bank and aside their rudeness told me the money is hanging and its left for my bank to request a reversal. Went to my bank and they told me its left to eco bank for reversal and now I feel stock and don't know what to do. Since when did money start hanging and where exactly is it hanging or in whose account. Now I and the boy are confused the next step to take. And beside I feel ECO Bank is on the verge of shutting down.

Ecobank is the culprit here. You can quote me. File a complaint with your bank first, inform Ecobank of the complaint you've filed and follow up the complaint with CBN. See below:

Complaints Management
This is a Guide on how and where you can lodge a complaint against Financial Institutions regulated by the Central Bank of Nigeria such as Commercial Banks, Microfinance Banks, Primary Mortgage Institutions and Discount Houses.

Contact Your Institution First

The Central Bank of Nigeria (CBN) issued a circular in 2011 directing all banks to expand their existing ATM HELP DESK to handle all types of consumer complaints.
Therefore, if you have a complaint against your bank, you MUST first report the complaint at the bank/branch where the issue originated and then allow 2 weeks (it might be less in some banks) for the issue to be resolved.

If Your Bank Fails To Resolve Your Complain

If after lodging your complaint your Bank still fails to engage you and resolve the complaint within 2 Weeks as provided for in the ATM HELP DESK Circular, you have the right to escalate your complaint to the Consumer Protection Department (CPD) of the CBN.

Complaints to Consumer Protection Department

You can only direct your Complaints to CPD upon the failure of your Bank/Financial Institution to resolve your complaint within the 2 weeks timeline given by the CBN.

Contacting Consumer Protection Department

You can contact the CPD through the following channels:
E-mail: cpd@cbn.gov.ng
Letter: Director, Consumer Protection Department
Central Business District, Abuja
Your letter of Complaint should be addressed to the Director, Consumer Protection Department. You can submit your letter at the CBN Head Office OR at any of the Central Bank of Nigeria branches of nationwide.
Does the CPD Deal with all Types of Complaints?
The CBN deals with all financial related complaints so far as it is against Financial Institutions within its regulatory purview. How to Write an Effective Complaints Letter

Your complaint should be clear and concise to avoid ambiguity. The Complaint letter (petition) should contain amongst other things the following:
• Name, Address, Contact Phone Number & E-mail of the Complainant;
• Name of your Financial Institution;
• Personal banking details (Do NOT include PIN & Passwords, please
• History/Date of the transaction in dispute;
• Amount claimed (if any);
• Attach relevant documents to support you claim and;
• Evidence to show that you have first lodged the complaint at your bank.
You can make your further inquiries and obtain additional information on the Complaints Handling Process of the Central Bank of Nigeria from the Complaints Unit of your Bank/Financial Institution or from CBN offices nationwide.

Thanks Efe for that, I was almost feeling helpless

next time
take a backpack filled with fuel.
if dey want to start dat dia its left for this
left for that talk.
simple
just drop the backpack and step away.
bring out cold london bazz and light it up.
if dem no fear u.
baba hog the backpack
and boko haram d bank abeg
turn dem to suya
for your own owo.

I have had similar case in the past, I actually paraded Ecobank for some days before a friend helped me with their ombudsman's number and I was able to get my fund. You can as well reach Ecobank Ombudsman on 07005000000, 01-2260450 or its mail on Ombudsman@ecobank.com

Helenoftroy27:
[color=#990000][/color] I mistakenly transfered money to one of the Beneficiaries I have on my GTB app. I immediately called my bank to report since I don't remember who the Beneficiary is. The next day I tracked the Beneficiary and he happened to be a guy I av sent money for payments before and he agreed to a reversal immediately, now it so happened that ECO Bank blocked his account due to me calling my bank earlier. Before he could ask for reversal they demanded all sorts of identification which we finally brought, but now my money is no longer in the guys account and he could not av withdrawn since his account is still blocked. We went to speak with the customer care at eco bank and aside their rudeness told me the money is hanging and its left for my bank to request a reversal. Went to my bank and they told me its left to eco bank for reversal and now I feel stock and don't know what to do. Since when did money start hanging and where exactly is it hanging or in whose account. Now I and the boy are confused the next step to take. And beside I feel ECO Bank is on the verge of shutting down.

Network issues, call the number which Madlin recommended.

Helenoftroy27:
[color=#990000][/color] I mistakenly transfered money to one of the Beneficiaries I have on my GTB app. I immediately called my bank to report since I don't remember who the Beneficiary is. The next day I tracked the Beneficiary and he happened to be a guy I av sent money for payments before and he agreed to a reversal immediately, now it so happened that ECO Bank blocked his account due to me calling my bank earlier. Before he could ask for reversal they demanded all sorts of identification which we finally brought, but now my money is no longer in the guys account and he could not av withdrawn since his account is still blocked. We went to speak with the customer care at eco bank and aside their rudeness told me the money is hanging and its left for my bank to request a reversal. Went to my bank and they told me its left to eco bank for reversal and now I feel stock and don't know what to do. Since when did money start hanging and where exactly is it hanging or in whose account. Now I and the boy are confused the next step to take. And beside I feel ECO Bank is on the verge of shutting down.