Please i need help to locate ny REGISTERED MAIL parcel in Nipost which arrived the country from Mumbai, India since July 9 but its location is unknown till date.


I have called their nain office and after tracking the parcel i was told that it was in Umuahia main office. I called Umuahia main office to verify but i was told that they were not with my parcel . I was asked to visit Aba man office since they were close to my address but when i got to Nipost office in main park and Ngwa road Aba, i was told that they haven't received my parcel yet.

But according to the tracking details on Nipost website shows that the parcel got to the delivery office in Umuahia on July 11, 2018. But the lady i spoke with in the Umuahia office said if any parcel comes in with the address in Aba or neigbouring town around Aba that they usually send it to Aba main office for deivery.

Below is the tracking details

1. On July 9, 2018 by 11:13AM.
Received item at the office of exchange in NGLOSA

2. On July 9, 2018 by 2:42PM
Insert item into domestic bag in NGLOSA

3.July 11, 2018 by 9:52 AM
Item arrived at delivery office in NGUMUA

4. July 11, 2018 by 10:06AM
UNSUCCESSFUL ITEM DELIVERY ATTENPT IN NGUMUA

I have been trying to lacate the parcel but still can't find it and i have not been contacted either.

Can anyone explain what coulf be going on to me?



Thanks

I have received my parcel

Experiencing some delay too with an ordinary package I sent last week.... Still trusting them to deliver!

how do i resolve a similar issue?