MTN is draining us – Customers laments as they settle for alternatives


One of Nigeria’s communication giants, MTN is in the news again for the wrong reasons. This time it bothers on the dubious data services provided and the bad network the company has made Nigerians suffer from.


The company no doubt has been a source of happiness for some Nigerians with their several corporate social responsibilities. The likes of MTN Project Fame, Who wants to be a millionaire, MTN Foundation, to mention few.


However, aside all these CSR, what really concerns Nigerians is the quality of their products and services which the company is seriously failing at presently.


Information made available after an opinion poll carried out by Osho Oluwatosin, the Publisher Of Trixx NG revealed that some of the users claimed that MTN for the past two weeks has been really bad and has given them countless numbers of reasons to quit and settle for other networks. Most of them complained mainly on the call services and data services.


Below are some of the results of the poll:


-Adeyemi Olufunke says MTN has been really bad for some days now, whenever I call, people don’t here me, I keep hearing strange sounds, It wasn’t just for a day, even till now as I speak, sometimes when I try to recharge, I get error messages that the service isn’t available.


- Olagunju Fola – MTN made me suffer o, I tried to recharge directly from my bank a week ago to my MTN line, it kept on saying the service is unavailable, I tried for five times all to no avail, so it thought the problem was my bank, I then tried to recharge on my Airtel line, it worked immediately so I knew it was MTN. Unfortunately, on the morning of the next day, I started getting alert and the airtime I tried to load started coming in, it came in the five times I tried, I just felt like crying.


- Amaka Ezinne – MTN Data is just the worst as I speak, before now, I use 1 Gig for almost a month but now, it barely lasts for four days, it’s just somehow to me, how can I be wasting N500 every four days to sub on MTN, it’s so annoying, I’m looking for a better network now,I’m already planning to leave MTN as soon as possible


Uche Isreal – MTN is really draining us, they don’t have anything to offer anymore, MTN N500 Data plan for 750Mb is a scam, they claim to give us 500MB and 250MB to use in the midnight, it’s all lies, it doesn’t last me for two days.

Anthony Evans – This MTN case is an issue of discuss in my area, when I think of it I just feel sad because how can I be subscribing almost every day, I am an online marketer and I need to be online most times but MTN just wants to send me out of business, I have started using another network though.


With these, it seems MTN is on their way out of the business scene in Nigeria and if care isn’t taken, it will cost them a lot. It will be recalled that some years back,MTN was sanctioned by the NCC over issues bothering on sim registration.


http://trixxng.com/mtn-is-draining-us-customers-laments-as-they-settle-for-alternatives/