CDL
Capricorn Digital Limited (CDL) is a payment solutions company that supports the growth of agents, merchants, entrepreneurs and/or small and medium sized businesses, while at the same time empowering them economically and financially, through the efficient and effective distribution of digital products and services across Nigeria.
We are currently accepting applications for the position below:

Job Title: Customer Service Representative

Location: Lagos
Job Type: Project Based
Slot: 25

Job Summary

Interact with customers to provide and process information in response to inquiries, concerns and requests about company products and services.
Essential Duties and Responsibilities

Deal directly with customers either by telephone, electronically or face to face
Respond promptly to customer inquiries
Handle and resolve customer complaints
Obtain and evaluate all relevant information to handle product and service inquiries
Direct requests and unresolved issues to the designated resource
Keep records of customer interactions and transactions
Record details of inquiries, comments and complaints
Record details of actions taken
Communicate and coordinate with internal departments
Follow up on customer interactions
Perform other duties as assigned
Candidate Qualificatio

Minimum B.Sc/BA in relevant discipline (2:2 and above)
Candidate Experience:

0-1 years customer service experience
Knowledge of customer service principles and practices
Knowledge of relevant computer applications (Microsoft Word and Excel) and Google application
Excellent oral and written communication skills
Friendly demeanour
Must be able to speak any two local languages
Age Range: 20 – 26
Application Closing Date
28th February, 2019.

How to Apply
Interested and qualified candidates should:
Click here to apply

https://825jobs.com/job/graduate-customer-service-representative-at-capricorn-digital-limited-cdl-25-openings

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