ipNX Nigeria is currently seeking for employment the position of a Customer Experience Executive at her office in Lagos.

Job Summary
To collate & analyze data to develop strategies and techniques that will improve customer experience,to monitor & track service initiatives from initiation ,planning completion to implementation and train , monitor & ensure consistency in service standards in ipNX.

Educational Qualifications & Functional Skills:
Minimum 2.2/Upper Credit, Bachelor’s degree in social science or related field.

Work Experience:
Minimum of 1 year of varied experience in Telecoms/Database Management and Customer Service Management.
Strong working knowledge of survey & analytical tools.
Other Requirements:
Customer Obssessed
Data analytics
Excellent communication skills
Ability to optimize work processes
Self-Development
Nimble Learning
Ensures Accountability
Drives Engagement
Drives Vision & Purpose
Can Multi-task

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