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How To Be An Effective Car Dealer - Termed BCD On Nairaland - Autos - Nairaland

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How To Be An Effective Car Dealer - Termed BCD On Nairaland by JijiNg: 5:26pm On Sep 08, 2019
Hello Everyone,

We have observed that there are a lot of car dealers who may need some education or training in order to be a better car dealer or agent.
Many do not know they can sell more by only doing less. All it takes is to be more creative and most especially honest in your dealings.

If you go to the Jiji Platform for example, in order to sell your vehicles, there is often a small process to follow that will make your Ad attractive. We have made it so easy for you to upload your vehicles with all the necessary details in order to sell better. Some of those things are what we will be sharing now.

If you are in the business for the long term then this is for you but if you are looking to at short term and quick profit then this may not be for you; How To Be An Effective Car Dealer.
Today, we have decided to share some of the things you can do to grow your customer base, get loyalty and earn trust.

Lets start:

1. Create a template response.
Most car dealers are so lazy they just want quick money.
When an inquiry is been made about vehicles, all they can answer swiftly is the price and not vehicle details.
Some may say there are too many inquiries from customers but if this is your line of thought then you have no business selling vehicles.

To make it easier, create a template response. When you get a brief from a vehicle owner or a fellow car dealer, dont be so quick to post, get the details.

We imagine that you have this sort of template below:

---
Customer:
"Good afternoon, I am interested in your 2007 Lexus. May I know the last price please?"

Agent:
Hello,
Thank you for your interest.

Year: 2007
Brand: Lexus
Model: ES350
Color: White
VIN: 4567THEKFHFKDHFKD
Rust: None
Accidented: Yes
Location: VI
Final price: 2M
Landed Nigeria: 2016
C Number: 56HGFSK
Issues aware of: Shocks needed, Hand brake faulty

Kindly let me know when you are coming if you are interested.
---

Honestly, if any customer ask further questions other than information above, then you may have justification to react passively but even at that, a customer is a customer.
Most agents are so lazy, that they have no details of the vehicle.

8 Likes 1 Share

Re: How To Be An Effective Car Dealer - Termed BCD On Nairaland by JijiNg: 5:27pm On Sep 08, 2019
2. If possible, spare some cash to conduct inspection:

Business is what it is; business.
Even-though we are in the age of technology, things like vehicles are meant to be checked before being sold if you value your business name.
We are also aware that distance could be a barrier, there are numerous cheap ride hailing services all over the country that you can spend less that N500 to conduct the inspection.

If not possible, use a trusted business partner within location.

1 Like

Re: How To Be An Effective Car Dealer - Termed BCD On Nairaland by JijiNg: 5:27pm On Sep 08, 2019
3. Dont be too greedy:

One of the things that can quickly run down a business is greed.

Greed appears in the following:
i. Quick cash.
ii. No interest in customer.
iii. Hyping the vehicle in order just to sell.
iv. Lying about faults and problems.
v. Marking up with too much interest.
vi. Appearing as if your vehicle is being sold as a favor.

If you are in the business for a long term, the above are some of the things you should avoid.

2 Likes 1 Share

Re: How To Be An Effective Car Dealer - Termed BCD On Nairaland by JijiNg: 5:28pm On Sep 08, 2019
4. Customize or personalize your conversation, approach etc.

You are dealing with humans who are going to be spending their money on the vehicle.
It is important that you see you as an agent as a business.
Humans want respect, regard, courtesy etc.
These things do not make you less, it simply means your customers and your brand matters to you.

A lot of car dealers have lost customers due to this reason alone.

1 Like 1 Share

Re: How To Be An Effective Car Dealer - Termed BCD On Nairaland by JijiNg: 5:29pm On Sep 08, 2019
5. Lastly, upload proper pictures.

We cannot overemphasize this.
Pictures are a good way to sell your cars.
Understand the areas you need to take.

We have seen dealers taking pictures of tyres and the roof of the car etc.
This may not be totally important but fair practice.

The most important pictures when selling a vehicle are:
i. The engine
ii. The chairs
iii. The boot
iv. The front view
v. The back view
vi. The side view
vii. Underneath the vehicle
viii. The dashboard and its lights

2 Likes 1 Share

Re: How To Be An Effective Car Dealer - Termed BCD On Nairaland by JijiNg: 5:30pm On Sep 08, 2019
Share your experience as a car dealer, a car "buyer" and or add more insights.
Good Luck!
Re: How To Be An Effective Car Dealer - Termed BCD On Nairaland by yehmy(m): 5:31pm On Sep 08, 2019
They will soon come for your head
Let me siddown heregrin

2 Likes 1 Share

Re: How To Be An Effective Car Dealer - Termed BCD On Nairaland by GAZZUZZ(m): 5:35pm On Sep 08, 2019
booking space

1 Like

Re: How To Be An Effective Car Dealer - Termed BCD On Nairaland by Nobody: 5:56pm On Sep 08, 2019
Booked
Re: How To Be An Effective Car Dealer - Termed BCD On Nairaland by jospepper(m): 6:24pm On Sep 08, 2019
Make I balance here first. Some agents be talking to you as they are doing you a great favour.

4 Likes 1 Share

Re: How To Be An Effective Car Dealer - Termed BCD On Nairaland by Joe4lv(m): 8:08pm On Sep 08, 2019
Wow!

What a nice exposure to those dealing in cars on nairaland.

I love the way you arranged the vehicle details which will allay fears and some questions.

Some people in this section of nairaland talks to people with so much arrogance and disdain as if the life of would be customer depends on the vehicle he/she wants to purchase.

Just be polite to people who call you to enquire about vehicle you placed for sell and no matter what they price you, be gentle on them so as not to hurt their feelings. Yes the price is lower than market price but don't destroy the pride of such person cos tomorrow, he may be so rich that he can order fleets of cars that can marvel you.

@JijiNg, how I wish nairaland car dealers are open enough to reveal stuffs your article suggested, this section will be filled with good deals but greed won't allow them do so.

2 Likes 1 Share

Re: How To Be An Effective Car Dealer - Termed BCD On Nairaland by greggng: 8:21pm On Sep 08, 2019
JijiNg:
Hello Everyone,

We have observed that there are a lot of car dealers who may need some education or training in order to be a better car dealer or agent.
Many do not know they can sell more by only doing less. All it takes is to be more creative and most especially honest in your dealings.

If you go to the Jiji Platform for example, in order to sell your vehicles, there is often a small process to follow that will make your Ad attractive. We have made it so easy for you to upload your vehicles with all the necessary details in order to sell better. Some of those things are what we will be sharing now.

If you are in the business for the long term then this is for you but if you are looking to at short term and quick profit then this may not be for you; How To Be An Effective Car Dealer.
Today, we have decided to share some of the things you can do to grow your customer base, get loyalty and earn trust.

Lets start:

1. Create a template response.
Most car dealers are so lazy they just want quick money.
When an inquiry is been made about vehicles, all they can answer swiftly is the price and not vehicle details.
Some may say there are too many inquiries from customers but if this is your line of thought then you have no business selling vehicles.

To make it easier, create a template response. When you get a brief from a vehicle owner or a fellow car dealer, dont be so quick to post, get the details.

We imagine that you have this sort of template below:

---
Customer:
"Good afternoon, I am interested in your 2006 Camry. May I know the last price please?"

Agent:
Hello,
Thank you for your interest.

Year: 2007
Brand: Lexus
Model: ES350
Color: White
VIN: 4567THEKFHFKDHFKD
Rust: None
Accidented: Yes
Location: VI
Final price: 2M
Landed Nigeria: 2016
C Number: 56HGFSK
Issues aware of: Shocks needed, Hand brake faulty

Kindly let me know when you are coming if you are interested.
---

Honestly, if any customer ask further questions other than information above, then you may have justification to react passively but even at that, a customer is a customer.
Most agents are so lazy, that they have no details of the vehicle.


I hope you are not planning to buy nairaland...the last time I checked ,you have taken over olx. .it won't surprise me if one day I cannot enjoy here again
Re: How To Be An Effective Car Dealer - Termed BCD On Nairaland by ariwoko205(m): 8:32pm On Sep 08, 2019
SPARKLING SHARP FOREIGN USED TOYOTA 4-RUNNER 2005 MODEL WITH NO SINGLE ISSUE !!!!!!
� INTERIOR INVITING
� EXTERIOR EXCITING
� GEAR SELECTION SUPERB
� AC CHILLING LIKE ICE EVEN ON A HOT SUNNY DAY
� 100% ACCIDENT FREE
_it is simply buy & appreciate me._
PRICE: 3.2M
LOCATION: LAGOS
CALL/WHATSAPP: 08160410085

1 Share

Re: How To Be An Effective Car Dealer - Termed BCD On Nairaland by JijiNg: 8:52pm On Sep 08, 2019
ariwoko205:
SPARKLING SHARP FOREIGN USED TOYOTA 4-RUNNER 2005 MODEL WITH NO SINGLE ISSUE !!!!!!
� INTERIOR INVITING
� EXTERIOR EXCITING
� GEAR SELECTION SUPERB
� AC CHILLING LIKE ICE EVEN ON A HOT SUNNY DAY
� 100% ACCIDENT FREE
_it is simply buy & appreciate me._
PRICE: 3.2M
LOCATION: LAGOS
CALL/WHATSAPP: 08160410085

People will call to ask for VIN.
Why not just add it once and for all.
Add other details people often ask for and save yourself the stress of answering everyone.

Have a template.

3 Likes 2 Shares

Re: How To Be An Effective Car Dealer - Termed BCD On Nairaland by JijiNg: 8:53pm On Sep 08, 2019
GAZZUZZ:
booking space

We like your adverts.
We will give you discount for Ads on Jiji to sell your vehicles.

1 Like 1 Share

Re: How To Be An Effective Car Dealer - Termed BCD On Nairaland by JijiNg: 8:54pm On Sep 08, 2019
yehmy:
They will soon come for your head

Let me siddown heregrin

Who are they?
Re: How To Be An Effective Car Dealer - Termed BCD On Nairaland by JijiNg: 8:54pm On Sep 08, 2019
olasunkanmimart:
Booked

Dont only book.
Do you agree with our list?
Re: How To Be An Effective Car Dealer - Termed BCD On Nairaland by JijiNg: 8:55pm On Sep 08, 2019
jospepper:
Make I balance here first. Some agents be talking to you as they are doing you a great favour.

Education is what they need.
Dont blame them.
We hope they find this article useful.

Please tag them.

1 Like

Re: How To Be An Effective Car Dealer - Termed BCD On Nairaland by JijiNg: 8:56pm On Sep 08, 2019
greggng:



I hope you are not planning to buy nairaland...the last time I checked ,you have taken over olx. .it won't surprise me if one day I cannot enjoy here again

We look forward to doing business with you.
We also hope that you implement some of the insights on this article.
Re: How To Be An Effective Car Dealer - Termed BCD On Nairaland by GAZZUZZ(m): 9:10pm On Sep 08, 2019

1 Like

Re: How To Be An Effective Car Dealer - Termed BCD On Nairaland by GAZZUZZ(m): 9:48pm On Sep 08, 2019
JijiNg:


Education is what they need.
Dont blame them.
We hope they find this article useful.

Please tag them.

a doubting Thomas aka baba Oni Lexus/website said to me on WhatsApp you are not affiliated to Jiji, can you help prove him wrong?
Re: How To Be An Effective Car Dealer - Termed BCD On Nairaland by calculusx(m): 10:04pm On Sep 08, 2019
GAZZUZZ:


a doubting Thomas aka baba Oni Lexus/website said to me on WhatsApp you are not affiliated to Jiji, [/b]can you help prove him wrong?

[b]You mean legalo chatted you on whatsapp? This can't be true. shocked shocked #Stalker

1 Like 1 Share

Re: How To Be An Effective Car Dealer - Termed BCD On Nairaland by GAZZUZZ(m): 10:08pm On Sep 08, 2019
calculusx:


You mean legalo chatted you on whatsapp? This can't be true. shocked shocked #Stalker


Things are happening o! He first messaged to insult me, after that we became friends I advice him but he never takes my advice cheesy

1 Like 1 Share

Re: How To Be An Effective Car Dealer - Termed BCD On Nairaland by HRtechnique: 10:26pm On Sep 08, 2019
GAZZUZZ:


a doubting Thomas aka baba Oni Lexus/website said to me on WhatsApp you are not affiliated to Jiji, can you help prove him wrong?

A doubting Thomas has no faith in himself enough to trust others.
Re: How To Be An Effective Car Dealer - Termed BCD On Nairaland by DelTel(m): 10:29pm On Sep 08, 2019
[@JijiNg, how I wish nairaland car dealers are open enough to reveal stuffs your article suggested, this section will be filled with good deals but greed won't allow them do so. [/quote]

I don't think it's greed, it's pure ignorance and illiteracy. The customer you lied to, sold a lemon vehicle/product/service, won't come back when next he/she needs another; and/or refer you to potential customers with their cycle of influence.

Customers are getting more enlightened day-by-day, if a particular BCD doesn't provide full disclosure, some other will.

Market margins are shrinking due to some factors as well.


If not, what will jiji be doing on Nairaland grin

2 Likes

Re: How To Be An Effective Car Dealer - Termed BCD On Nairaland by GAZZUZZ(m): 10:34pm On Sep 08, 2019
DelTel:
[@JijiNg, how I wish nairaland car dealers are open enough to reveal stuffs your article suggested, this section will be filled with good deals but greed won't allow them do so.

I don't think it's greed, it's pure ignorance and illiteracy. The customer you lied to, sold a lemon vehicle/product/service, won't come back when next he/she needs another; and/or refer you to potential customers with their cycle of influence.

Customers are getting more enlightened day-by-day, if a particular BCD doesn't provide full disclosure, some other will.

Market margins are shrinking due to some factors as well.


If not, what will jiji be doing on Nairaland grin

1 Like 1 Share

Re: How To Be An Effective Car Dealer - Termed BCD On Nairaland by JijiNg: 10:35pm On Sep 08, 2019
GAZZUZZ:


a doubting Thomas aka baba Oni Lexus/website said to me on WhatsApp you are not affiliated to Jiji, can you help prove him wrong?

Check our profile sir.
We have been here since 2018.
You can also find one of our official emails in our thread.

How would you like us to prove?
Do we need to prove?
Re: How To Be An Effective Car Dealer - Termed BCD On Nairaland by GAZZUZZ(m): 10:37pm On Sep 08, 2019
JijiNg:


Check our profile sir.
We have been here since 2018.
You can also find one of our official emails in our thread.

How would you like us to prove?
Do we need to prove?

omoba has inferiority complex with a mix of hypocrisy

So how do I redeem my special discount cheesy that should be enough to show u are legit wink
Re: How To Be An Effective Car Dealer - Termed BCD On Nairaland by OurAjibola(m): 10:41pm On Sep 08, 2019
grin grin grin
Re: How To Be An Effective Car Dealer - Termed BCD On Nairaland by JijiNg: 10:50pm On Sep 08, 2019
GAZZUZZ:


omoba has inferiority complex with a mix of hypocrisy

So how do I redeem my special discount cheesy that should be enough to show u are legit wink

You will be contacted tomorrow by one of our agents.
Re: How To Be An Effective Car Dealer - Termed BCD On Nairaland by GAZZUZZ(m): 10:53pm On Sep 08, 2019
JijiNg:


You will be contacted tomorrow by one of our agents.

08033910382 will be on standby, let's see which platform is more efficient at selling used cars
Re: How To Be An Effective Car Dealer - Termed BCD On Nairaland by OurAjibola(m): 10:54pm On Sep 08, 2019
tongue
GAZZUZZ:




08033910382 will be on standby, let's see which platform is more efficient at selling used cars

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