I have been on the Mtn 2gb, days plan for sometime now. I had resubscribed for same plan by 9:52pm on the 8th which expired by 9:52pm on the 10th. So my grace period should elapse by 9:52pm on the 11th. So I subscribe by 6:25am on the 11th, but to my suprise my unused data of over 37,000mb has been wiped off. I ordinarily shouldn't be having that much of data balance but for the internet network service which recently became so poor in my locality, hence the data had accumulated.
I have called the customer care repeatedly to make a report, I have been issued series of ticket number one of which is 198587708 but all these people have been telling me since is that the issue is still receiving attention and we are now in the last day of the month.
Its receiving attention with no resolution up till now. Reporting to the NCC seems to be a waste of time, as I had repeatedly did same over this issue yet nothing has come out of it. Reporting to CPC will be my next line of action. I have never been a victim of their day light robbery but I sure wont let this slide. 37gb+ no be beans.
Cc: lalasticlala, mynd44

I wish you luck, but t it would have been better if you went to any of their office

Bros..... But it's 36gig na... Not 37....lol...

Lordwheez:
Bros..... But it's 36gig na... Not 37....lol...

It's over 37gb, though I cant say by how much value it exceeds 37gb. If you check properly, the sms showing as 36gb was followed by s fresh subscription, which makes the last subscription before they did their shit and I haven't used much of it before it got expired and was eventually wiped out.
Cc: lalasticlala, mynd44

You dey hoard data oo

presentley:

It's over 37gb, though I cant say by how much value it exceeds 37gb. If you check properly, the sms showing as 36gb was followed by s fresh subscription, which makes the last subscription before they did their shit and I haven't used much of it before it got expired and was eventually wiped out.
Cc: lalasticlala, mynd44

Lol.... Bro, easy..... I no dey work for Mtn office oooo.....

presentley:

It's over 37gb, though I cant say by how much value it exceeds 37gb. If you check properly, the sms showing as 36gb was followed by s fresh subscription, which makes the last subscription before they did their shit and I haven't used much of it before it got expired and was eventually wiped out.
Cc: lalasticlala, mynd44

Lol.... Bro, easy..... I no dey work for Mtn office oooo.....

being