Who To Blame - MTN Or Gtbank? - Phones - Nairaland
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| Who To Blame - MTN Or Gtbank? by Nobody: 4:25am On Nov 03, 2019 |
I tried to recharge my mtn line on Saturday evening via 737, while it went through successfully, but I didn't receive the recharge. So, I repeated the transactions about 4 or 5 times, only to start receiving all the seemingly failed recharge by mid night. Isn't there a way for these companies to employ artificial intelligence (AI), so that the system can detect a repeat transaction? This is one thing I love about Twitter, there is no way you're going to tweet same thing by mistake, even if network is bad! It will simply return "Whooops! You've already tweet it"!  Who has experienced this before  |
| Re: Who To Blame - MTN Or Gtbank? by Mak4web(m): 6:43am On Nov 03, 2019 |
It's a nice suggestion. We can tag them on Twitter. My handle is @eMDeeLinks1 Meanwhile, should you want to convert your already loaded Airtime back to cash, you contact me. Call/WhatsApp: 08138329589 See my signature for more. questechie: 2 Likes |
| Re: Who To Blame - MTN Or Gtbank? by Iscoalarcon: 7:23am On Nov 03, 2019 |
I think it is your bank's fault and the issue of this AI I don't think this useless good for nothing banks will integrate it into their system not until they are forced to do so because they indirectly benefit from this glitches 2 Likes |
| Re: Who To Blame - MTN Or Gtbank? by NLbully(m): 8:11am On Nov 03, 2019 |
Its MTN's fault I had same issue yesterday and m using wema |
| Re: Who To Blame - MTN Or Gtbank? by flinton(m): 8:18am On Nov 03, 2019 |
It was me, mtn and access bank |
| Re: Who To Blame - MTN Or Gtbank? by olexjay(m): 8:25am On Nov 03, 2019 |
Since it display successfully then its the bank fault, it might be as a result of poor bank network to process the command given by the mtn network but due to the urgent need you keep repeating it... I always experienced this but for me it mostly says "service unavailable" or "service time out" and due to the urgent need of the airtime I can try it thrice and later have all the card rolling in. |
| Re: Who To Blame - MTN Or Gtbank? by abumeinben(m): 8:51am On Nov 03, 2019 |
Here's what I think. You contacted your bank to release fund so you could recharge your MTN line. The bank said ok we would do that and inform MTN to update your line (or something better). MTN would send you SMS to inform you that your line has been updated with #100 recharge  . But you didn't get that from MTN right? Simple. In troubleshooting, this is the approach... LIFO = Last In First Out. Start backwards. Contact MTN customer care. 1 Like |
| Re: Who To Blame - MTN Or Gtbank? by Nobody: 12:36pm On Nov 03, 2019 |
NLbully:Why did it take the bank so long to send the transaction alert too? The alert entered as the recharge was credited at mid night, almost after 6 hours I dialed the code. |
| Re: Who To Blame - MTN Or Gtbank? by NLbully(m): 12:46pm On Nov 03, 2019 |
questechie: Ion know but I think the error is prolly from Mtn side |
| Re: Who To Blame - MTN Or Gtbank? by Nobody: 3:30pm On Nov 03, 2019 |
Iscoalarcon:I agree with u. 1 Like |
| Re: Who To Blame - MTN Or Gtbank? by Pharaoh4rin(m): 4:38pm On Nov 03, 2019 |
Guy, that scenario don happent to me taya. Whaaatt! The last one got me calling my SunTrust Bank strai'dup! GTBank is synonymous with that bullsh!t. Sha I realized that it's a function of network failure and impatience |
| Re: Who To Blame - MTN Or Gtbank? by Archangels2(m): 4:44pm On Nov 03, 2019 |
It was mtns fault. I had the same issue recharging via ussd and even with the normal process only for me to start getting alerts later. I cud not recharge for hours yesterday |
| Re: Who To Blame - MTN Or Gtbank? by Macgabe(m): 5:23pm On Nov 03, 2019 |
Iscoalarcon: the AI suggestion is a good one. If anyone knows how to develop algorithm that will help in achieving this, maybe the person should make a proposal to them. You never can tell...! 1 Like |
| Re: Who To Blame - MTN Or Gtbank? by gloriaunobi(f): 7:34pm On Nov 03, 2019 |
Zenith bank app does not allow duplicate transactions |
| Re: Who To Blame - MTN Or Gtbank? by Nobody: 5:39am On Nov 04, 2019 |
gloriaunobi:Even USSD does the one minute wait stuff! But AI infusion would have been better, as that can detect duplicate transactions irrespective of timing! Especially, if the transactions have not been successfully completed from both ends! |
| Re: Who To Blame - MTN Or Gtbank? by Nobody: 5:23am On Nov 05, 2019 |
NLbully: |
| Re: Who To Blame - MTN Or Gtbank? by RuggedSniper: 9:29pm On May 21, 2020 |
Mak4web: |
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