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Bank Claims They Cannot Refund My Money - Business - Nairaland

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Please Help, He Has Refused To Refund My Money / How Can Someone Use My BVN Pin To Withdraw My Money. / Bank Fraud!!! What I Did And How I Got My Money Back (2) (3) (4)

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Bank Claims They Cannot Refund My Money by Biddy123: 1:48pm On Mar 05, 2020
Good day,

Yesterday I went to First Bank to deposit money and when I entered the hall, the crowd of depositors waiting for the cashier was much so I decided to use the automated machine in the banking hall to deposit. After which I collected the print out slip.

After about 24 hours no credit alert, I tried using the bank app to check still not reflected. When I visited the bank and explained they requested for a copy of the print out which I no longer have and their response is that there's nothing they can do.

Please has anyone experienced such before and how did they deal with it.

Pls your advice will be highly appreciated.

Regards
Re: Bank Claims They Cannot Refund My Money by healthserve(m): 1:51pm On Mar 05, 2020
This is one out of the many ways they churn out billions in profits annually. Sorry. I've been in your shoes. Left the funds for them
Re: Bank Claims They Cannot Refund My Money by otipoju(m): 1:51pm On Mar 05, 2020
What do you expect them to do. You have no evidence to back what you are saying. No record of this transaction.

So where do they start looking.?

If na you dey sell market and somebody sey I'm buy Television for your shop but I'm no carry am comot.

No be receipt you go first ask for. You come check your own record, nothing dey show for there.

Wetin you go tell the person...you go give am another Television?
Re: Bank Claims They Cannot Refund My Money by mymadam(m): 1:58pm On Mar 05, 2020
Biddy123:

... After which I collected the print out slip

...When I visited the bank and explained they requested for a copy of the print out which I no longer have and their response is that there's nothing they can do...

Where is your print-out? You originally collected it and did what with it? Sorry, accept your fate... for now at least. Haba!
Re: Bank Claims They Cannot Refund My Money by yomi007k(m): 2:08pm On Mar 05, 2020
Hope the money is not much?

Next time. Take your money home or deposit the normal way.
Re: Bank Claims They Cannot Refund My Money by Biddy123: 2:16pm On Mar 05, 2020
mymadam:


Where is your print-out? You originally collected it and did what with it? Sorry, accept your fate... for now at least. Haba!

We're in 21st century for crying out loud! I know I was supposed to keep records. But they have deposit log and other electronic means to reconcile that
Re: Bank Claims They Cannot Refund My Money by Biddy123: 2:20pm On Mar 05, 2020
yomi007k:
Hope the money is not much?

Next time. Take your money home or deposit the normal way.
My brother it's much to me
Re: Bank Claims They Cannot Refund My Money by Biddy123: 2:21pm On Mar 05, 2020
healthserve:
This is one out of the many ways they churn out billions in profits annually. Sorry. I've been in your shoes. Left the funds for them

It's so infuriating
Re: Bank Claims They Cannot Refund My Money by pesty100(m): 2:23pm On Mar 05, 2020
First Bank again?

1 Like

Re: Bank Claims They Cannot Refund My Money by oyekanwahab(m): 2:34pm On Mar 05, 2020
a
Biddy123:
Good day,

Yesterday I went to First Bank to deposit money and when I entered the hall, the crowd of depositors waiting for the cashier was much so I decided to use the automated machine in the banking hall to deposit. After which I collected the print out slip.

After about 24 hours no credit alert, I tried using the bank app to check still not reflected. When I visited the bank and explained they requested for a copy of the print out which I no longer have and their response is that there's nothing they can do.

Please has anyone experienced such before and how did they deal with it.

Pls your advice will be highly appreciated.

Regards

ASK FOR CCTV video of both the ATM machine itself, and also the cctv camery of the atm galleria

1 Like

Re: Bank Claims They Cannot Refund My Money by Biddy123: 3:04pm On Mar 05, 2020
oyekanwahab:
a

ASK FOR CCTV video of both the ATM machine itself, and also the cctv camery of the atm galleria


I will. Big thanks
Re: Bank Claims They Cannot Refund My Money by Biddy123: 3:05pm On Mar 05, 2020
pesty100:
First Bank again?

Na Dem... they're beginning to create doubt in the minds of their customer
Re: Bank Claims They Cannot Refund My Money by mymadam(m): 6:24pm On Mar 05, 2020
Biddy123:


We're in 21st century for crying out loud! I know I was supposed to keep records. But they have deposit log and other electronic means to reconcile that

That's why I said 'for now'! The next step will be... checking their records... ON DEMAND BY YOU. Good luck smiley

1 Like

Re: Bank Claims They Cannot Refund My Money by Biddy123: 1:45pm On Mar 08, 2020
Thank you everyone for your advice. I went and requested for CCTV footage and other investigations.
After sometime my money is refunded back to me. Thanks once again

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