Welcome, Guest: Register On Nairaland / LOGIN! / Trending / Recent / NewStats: 3,162,809 members, 7,851,717 topics. Date: Thursday, 06 June 2024 at 06:17 AM |
Nairaland Forum / Science/Technology / Phones / JUMIA AXAMANSARD INSURANCE - How Real? (978 Views)
Someone From United States Gave Me His Crypto Acct. How Real? (Screenshots) / How Real Is Carding Of iPhones? / MTN: Get 4GB For 1000 Naira For 70 Days. How Real (2) (3) (4)
JUMIA AXAMANSARD INSURANCE - How Real? by mrchuckz: 5:16pm On May 11, 2020 |
I bought 3 phones(Umidigi A5 Pro) from Jumia with insurance covering damage to screen and water damage for a year with not more 2 occurrences. One of them got water damage since February which was checked by their technical team. They promised to ship in a replacement screen in 3 weeks from march 19th. I am still awaiting their replies to all my follow up mails to ascertain the resolution. Has anyone gone through this process with resolution? 2 Likes |
Re: JUMIA AXAMANSARD INSURANCE - How Real? by bamac(m): 8:22pm On May 11, 2020 |
If you are still expecting it then it isn't their fault, the pandemic and restrictions are causing delay within the country let alone from outside the country. |
Re: JUMIA AXAMANSARD INSURANCE - How Real? by mrchuckz: 10:44am On May 14, 2020 |
Even if there is pandemic, business mindset demands that they respond to mails or even update the customers. I guess their customer care is very poor for an insurance company. |
Re: JUMIA AXAMANSARD INSURANCE - How Real? by mrchuckz: 10:46am On May 14, 2020 |
Even Jumia that partnered with them too will lose the confidence of customers with this untrusted insurance with Axa Mansard |
Re: JUMIA AXAMANSARD INSURANCE - How Real? by mrchuckz: 11:23am On May 14, 2020 |
Please anyone with such experience? |
Re: JUMIA AXAMANSARD INSURANCE - How Real? by mrchuckz: 12:57pm On May 16, 2020 |
AxaMansard is yet to get back to me after several mails and calls to their customer care. Jumia should stop this fake insurance on phones on their sites. |
Re: JUMIA AXAMANSARD INSURANCE - How Real? by Lexusgs430: 1:02pm On May 16, 2020 |
mrchuckz: Are you sure you got water ingress damage cover, on a device without IP certification?..... |
(1) (Reply)
Xiaomi Redmi Note 7 And Redmi Note 7 Pro Get New Updates But No Android 10 Yet / Smart 5 Specifications With A 5000mah Battery / Iphone 7 For Giveaway
(Go Up)
Sections: politics (1) business autos (1) jobs (1) career education (1) romance computers phones travel sports fashion health religion celebs tv-movies music-radio literature webmasters programming techmarket Links: (1) (2) (3) (4) (5) (6) (7) (8) (9) (10) Nairaland - Copyright © 2005 - 2024 Oluwaseun Osewa. All rights reserved. See How To Advertise. 7 |