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Gtbank Money Disappearance - Crime - Nairaland

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Gtbank Money Disappearance by MamaTej(f): 6:49am On Jun 05, 2020
Hi.. I urgently need help, especially from a Gtbank staff.
I had a balance of N464,892.47
So, yesterday morning I sent the sum of N5000 to a sister and I got an Alert of a successful transfer of N5000. But I was shocked to see my balance remaining N41,161.72.
I don't live in Nigeria and I don't use internet or Mobile banking. As I lost access to my registered email years ago.
But I use 737 on my registered number for transactions.
Someone help, I've sent countless Messages to customer service and complaints support several times,no response.
Note: I also live alone, so no one has access to my mobile.
Re: Gtbank Money Disappearance by jamesbridget13(f): 7:01am On Jun 05, 2020
MamaTej:
Hi.. I urgently need help, especially from a Gtbank staff.
I had a balance of N464,892.47
So, yesterday morning I sent the sum of N5000 to a sister and I got an Alert of a successful transfer of N5000. But I was shocked to see my balance remaining N41,161.72.
I don't live in Nigeria and I don't use internet or Mobile banking. As I lost access to my registered email years ago.
But I use 737 on my registered number for transactions.
Someone help, I've sent countless Messages to customer service and complaints support several times,no response.
Note: I also live alone, so no one has access to my mobile.
of all places you choose to seek a GTB staff assistance on nairaland?

Pls if you don't want to cry more go and locate GTB official twitter handle and tweet them. Go to their fb official handle and message them. Make use of their email as well if the two above doesn't work. My brother you should not give anyone your details on nairaland.

I don talk my own

2 Likes

Re: Gtbank Money Disappearance by kunlesufyan(m): 7:05am On Jun 05, 2020
You can complain on the bank app.
Re: Gtbank Money Disappearance by Nobody: 7:10am On Jun 05, 2020
MamaTej:
Hi.. I urgently need help, especially from a Gtbank staff.
I had a balance of N464,892.47
So, yesterday morning I sent the sum of N5000 to a sister and I got an Alert of a successful transfer of N5000. But I was shocked to see my balance remaining N41,161.72.
I don't live in Nigeria and I don't use internet or Mobile banking. As I lost access to my registered email years ago.
But I use 737 on my registered number for transactions.
Someone help, I've sent countless Messages to customer service and complaints support several times,no response.
Note: I also live alone, so no one has access to my mobile.
GTBank are just taken their customers money, They just take my N300 and I called their customer care straight, if my money is returned GTBank would pay dearly for it.
Re: Gtbank Money Disappearance by MamaTej(f): 9:19am On Jun 05, 2020
jamesbridget13:
of all places you choose to seek a GTB staff assistance on nairaland?

Pls if you don't want to cry more go and locate GTB official twitter handle and tweet them. Go to their fb official handle and message them. Make use of their email as well if the two above doesn't work. My brother you should not give anyone your details on nairaland.

I don talk my own

Thanks.
Re: Gtbank Money Disappearance by jamesbridget13(f): 10:56am On Jun 05, 2020
MamaTej:


Thanks.
you are welcome.
Re: Gtbank Money Disappearance by Mayng01(m): 3:55pm On Jun 05, 2020
This is serious. Find a trusted family member to lodge a complain on your behalf, if all complaints lodge through internet has failed you. A man o a man o would be relevant here.

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