more than month now, I've been trying to create an account with eco bank. I walked up to a branch here in Ilorin - to one of their costumer care representative who took all My details. So, I told the Rep that I need a MasterCard at the end of the registration then he said if I must get a MasterCard, My account will take a lot of time before it will be ready for use even after it is created. and it will still take some other times again before my card will be ready. so, on this note he then said that I should bring #2000 so that My card will not be too delay, which I latter paid him. After almost 2 weeks of frequent calls from me, he sent me an account number with his own phone number. from here I started doubting if this Rep is not fraudulent - is it not that the number will be sent with the bank's name or number? So, I tried to test the number sent to me, it brought My full account name. Now I'll need to wait till eternity, when My account will be ready for use because as I tried to ask, up to how many days will that be, but I'm shuck when he said he have no idea at all as to when My account will possibly be ready let alone My card. So, I need advice because right now, I'm perplexed if this man has not just taken advantage of d fact that I needed a MasterCard. what should I do? I'm planning to write a letter and walk up to their bank manager to lay this complaint. or truly I needed to understand something. please I need urgent reply.

[color=#006600][/color] ...Seriously, this is shocking o. Please have you reported this issue to them via their email - ENGcontactcentre@ecobank.com , Twitter - @ecobank_nigeria or Facebook - EcobankNigeria? Can you send your phone number and name let me get somebody that can assist.

Vers4Gideon:
more than month now, I've been trying to create an account with eco bank. I walked up to a branch here in Ilorin - to one of their costumer care representative who took all My details. So, I told the Rep that I need a MasterCard at the end of the registration then he said if I must get a MasterCard, My account will take a lot of time before it will be ready for use even after it is created. and it will still take some other times again before my card will be ready. so, on this note he then said that I should bring #2000 so that My card will not be too delay, which I latter paid him. After almost 2 weeks of frequent calls from me, he sent me an account number with his own phone number. from here I started doubting if this Rep is not fraudulent - is it not that the number will be sent with the bank's name or number? So, I tried to test the number sent to me, it brought My full account name. Now I'll need to wait till eternity, when My account will be ready for use because as I tried to ask, up to how many days will that be, but I'm shuck when he said he have no idea at all as to when My account will possibly be ready let alone My card. So, I need advice because right now, I'm perplexed if this man has not just taken advantage of d fact that I needed a MasterCard. what should I do? I'm planning to write a letter and walk up to their bank manager to lay this complaint. or truly I needed to understand something. please I need urgent reply.

@ afolakemi. My phone number is 08109608796 My name is Gideon Oluwatoyin Olomofe.

Ecobank no follow for bank na

@Afolakemi . This is to let you know that My issue about My account opening is solved and I've gotten My ATM card. so I want to say a big thank you to you for making the seemingly impossible issue, turned to an absolute possibility for me. I must say that, I sincerely thank and appreciate the truthful and tireless effort of Ecobank management in response to this My post about the issue Their enthusiastic approach and singled mindedness is a sign that they truly portray a bank that prioritizes customers and customers' right. in fact I was mesmerized as I was showered with attention. I don't just want to know what happened exactly that caused that so much delay - all I'm happy for is that, I got My account activated and been issued My MasterCard ATM today - 29 06. Thank you once again miss Afolakemi.