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Have You Ever Asked Your Customers To COMPLAIN?? - Nairaland / General - Nairaland

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Have You Ever Asked Your Customers To COMPLAIN?? by Ogikky(m): 4:58am On Aug 05, 2020
Ask Your Customers to COMPLAIN �

This may look counter-intuitive but it's a way to get more business.

Do you know that most customers who have a bad experience never report that experience to the business?

But they do tell their friends and family about it.

Or even worse,

They get online and start talking about it.

And oh,

You wouldn't want your business to be in bad light.

Hurts you know �

The damage ONE negative review can cost you.

Instead of waiting to get a negative review before addressing an issue.

Become proactive and ask for it first.

Ask customers to tell you of the problems they have with your business.

This may reveal chances for improvement, innovation and fine-tuning your business model.

By asking them to complain directly to you, you are a step further than most business owners.

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