Please I need help on something everyone.
I transferred some money from my First bank using the ATM at a UBA branch to my other UBA bank account . I didn't receive the alert instantly. I received the alert 9am the next day that I've been debited. But the money in question wasn't transferred to my UBA account rather I got a message that says "your account has been debited with ₦20,000 by FBN/PAYARENA. I reported at first bank but the person who attended to me was confused and he told me to come back the next day. Just to add to this, I actually successfully transferred ₦1000 previously to my other using and I still got the FBN/PAYRENA but my other account got credited message but the 20K I transferred later to my other account wasn't reflecting and I was debited and I got a FBN/PAYARRNA message.
Please what do I do? How did I get debited by Payarena when I've never used it? Please have you experienced that? Did you get your money back?
@seun osewa @lalasticlala help push this page. That money is part of my school fees I beg you.

Sue the bank. Sue them all.

FYI

First bank sucks


Just go on Twitter and see complaints

You send money to FBN wàhálà

You send money from FBN wàhálà

Chill your money will arrive

I run a pos business and I have heard similar debit alerts from PAYARENA up till now .. Banks haven't really gotten the right answer who and what is payarena debit alert.. .. One bank said .." Some transaction you did some times ago, you are just getting the alert. Another bank says " its an online transaction you initiated.... Pls if you come across this and you have a useful info about Payarena .. Are they also opay(paycom) ?