Kokaine:
Please I have a new company and I need the services of a professional financial expert to guide me on what books I need to keep and what products to focus on. I manufacture electronics and power supply systems. I also do home automation devices locally. I need a business expert to discuss with for a professional fee on what to do, what to look out for, how to maximize profit and what books to keep.

I downloaded a software called QuickBooks but I don't understand it. Its not my field. I rather pay a professional now

I can recommend someone to you but you must mention my name as the referral.

Samtobh:
Business process outsourcing (BPO) is a business practice in which an organization contracts with an external service provider to perform an essential business task.

Typically, an organization first identifies a process that is necessary for its operations yet is not part of its core value proposition in the market; this step requires a good understanding of the processes within the organization and strong business process management.

I have rendered some outsourcing services to some firms in Lagos and I can tell you companies are looking more at decentralising their operations to reduce OPEX and ensure more efficiency


Call centre operations/customer service
Procurement
Digital marketing
IT/Web Development
Etc.

are examples of departments that are outsourced to BPO service providers and this provides a huge market for BPO

Getting to work for a BPO firm can provide you all the knowledge you need to be an all-rounder on some operations.

Working remotely for a BPO firm comes with its challenges such as different time zones (for overseas firms), need to learn some new languages, use of digital tools and others.

We have only few BPO firms around and 90% are focused either on call center operations or IT.

Send a mail for more information if needs be.

osuagwumike@gmail.com

BlissGod:


I can recommend someone to you but you must mention my name as the referral.

okay

While BPO is good and lucrative, well in civilized climes, I will say most business in nigeria are yet to come to terms with it, and the few ones that have, under appreciate it. How do I mean by under appreciate? More than half of those that contract out parts of their BP do so to enslave. The contractual terms they give is so annoying, and the pay can be insulting. Meanwhile, this same set will pay more if they are to contact bigger and well organized firms, especially if the firm happens to have a white guy as CEO. It doesn't matter if the ceo or director has technical or professional knowledge of the field. I have actually handled BPO of one or two co belonging to the IT sector, and as I have always believed and say, Nigerians are yet to appreciate the usefulness of IT to biz operations and success; for this reason they mostly find it hard to pay for actual services rendered. I am not trying to generalise here, as there are companies that did appreciate IT, and of course BPO in nigeria. One aspect of BPO contract I know is very very lucrative is procurement, especially those of technical or professional sector. If one is hardworking and of course fortunate to jam or contract for a biz entity that needs this service, boom!

I am willing to share ideas, info, contact on how to contract a BPO offer in ICT firm, focusing especially on maintainance, procurement, and the likes

Thanks so much for this lengthy contribution. For how long have you been in the field? And it is very true that most Nigerian companies do not appreciate these services. Not only in BPO, but other sectors as well. Reason why I'm asking if one can work remotely for foreign BPO companies. But in this case, you will have to be under someone, not your own boss. And how do you get your clients too?

olasquare:
While BPO is good and lucrative, well in civilized climes, I will say most business in nigeria are yet to come to terms with it, and the few ones that have, under appreciate it. How do I mean by under appreciate? More than half of those that contract out parts of their BP do so to enslave. The contractual terms they give is so annoying, and the pay can be insulting. Meanwhile, this same set will pay more if they are to contact bigger and well organized firms, especially if the firm happens to have a white guy as CEO. It doesn't matter if the ceo or director has technical or professional knowledge of the field. I have actually handled BPO of one or two co belonging to the IT sector, and as I have always believed and say, Nigerians are yet to appreciate the usefulness of IT to biz operations and success; for this reason they mostly find it hard to pay for actual services rendered. I am not trying to generalise here, as there are companies that did appreciate IT, and of course BPO in nigeria. One aspect of BPO contract I know is very very lucrative is procurement, especially those of technical or professional sector. If one is hardworking and of course fortunate to jam or contract for a biz entity that needs this service, boom!

I am willing to share ideas, info, contact on how to contract a BPO offer in ICT firm, focusing especially on maintainance, procurement, and the likes

Emeraldfynest:
Good morning. I will soon be undergoing a digital training on Business Process Outsourcing, I want to know if there is anyone familiar with this field here on Nairaland.

What are your challenges? Can you work remotely for foreign companies? How lucrative or saturated is the business?
And any other thing as I am a complete newbie in this. Thanks.

No problem, just go and study the business pattern of airtel, mtn, some banks, and oil companies then you will get a practical knowledge. You may even ask their staff about their working conditions and the type of staff they are (contract/casual). Another example is why we have private security guards of another company, same with cleaners. They are all managed by one crayfish/cockroach company usually owned by politicians and girlfriend or wife of chairman or government officials

Alright, thanks.

credon:

No problem, just go and study the business pattern of airtel, mtn, some banks, and oil companies then you will get a practical knowledge. You may even ask their staff about their working conditions and the type of staff they are (contract/casual). Another example is why we have private security guards of another company, same with cleaners. They are all managed by one crayfish/cockroach company usually owned by politicians and girlfriends of chairman or government officials

Emeraldfynest:
As I said, I want to be trained on it then work for a BPO firm, probably to know how it works first.

If u can't answer d questions I asked, then u are wasting ur time. What is a BPO firm? Is there anything like that?

Kokaine:
Please I have a new company and I need the services of a professional financial expert to guide me on what books I need to keep and what products to focus on. I manufacture electronics and power supply systems. I also do home automation devices locally. I need a business expert to discuss with for a professional fee on what to do, what to look out for, how to maximize profit and what books to keep.

I downloaded a software called QuickBooks but I don't understand it. Its not my field. I rather pay a professional now

I can help you, send me a dm or send a text to me on askotaks01@gmail.com.

Emeraldfynest:
Thanks so much for this lengthy contribution. For how long have you been in the field? And it is very true that most Nigerian companies do not appreciate these services. Not only in BPO, but other sectors as well. Reason why I'm asking if one can work remotely for foreign BPO companies. But in this case, you will have to be under someone, not your own boss. And how do you get your clients too?

Sincerely speaking, I don't have knowledge of how one can conduct BPO for foreign companies, but it is possible going by (1) some of the online testimonies I have read (2) fact we live in global village where everything is integrated.

I wish to know and work for a foreign company remotely. I have heard those doing so in these sectors, (1) web development (2) software/app development (3) digital marketing (4) content managers and the biggest if course procurement

Emeraldfynest:
Good morning. I will soon be undergoing a digital training on Business Process Outsourcing, I want to know if there is anyone familiar with this field here on Nairaland.

What are your challenges? Can you work remotely for foreign companies? How lucrative or saturated is the business?
And any other thing as I am a complete newbie in this. Thanks.

Business Process Outsourcing is also the process of finding the right or qualified Service Provider or contractor that will carry out a basic service or need of the company that requires professionals to handle. The process of outsourcing involves puting up a tender through the requisite platform and inviting registered tenderers to bid technically and commercially. The selected and qualified bidder, takes the job according to terms and conditions agreed upon. Example of outsourcing services include procurement, freight forwarding, security, offshore logistics, I.T/Developers etc.

Ok thanks so much boss.

DLuciano:
Business Process Outsourcing is also the process of finding the right or qualified Service Provider or contractor that will carry out a basic service or need of the company that requires professionals to handle. The process of outsourcing involves puting up a tender through the requisite platform and inviting registered tenderers to bid technically and commercially. The selected and qualified bidder, takes the job according to terms and conditions agreed upon. Example of outsourcing services include procurement, freight forwarding, security, offshore logistics, I.T/Developers etc.

Kokaine:
Please I have a new company and I need the services of a professional financial expert to guide me on what books I need to keep and what products to focus on. I manufacture electronics and power supply systems. I also do home automation devices locally. I need a business expert to discuss with for a professional fee on what to do, what to look out for, how to maximize profit and what books to keep.

I downloaded a software called QuickBooks but I don't understand it. Its not my field. I rather pay a professional now

Whatsapp me on 08067553843, so that we can talk. I can be your virtual accountant/bookkeeper. Cheers.

MAURI:
Hi,

Kindly send a dm. I was involved in the project when my company was moving jobs to India. We still make use of their services in India, but now through Tata as 3rd party. As someone rightly noted, Tata is very big in this business. Most of the India IT experts (Infosys et al) in Naija are also through Tata. Nigeria should actually have looked into this opportunity long ago, considering that we have a huge pool of young graduates. It's a big source of forex inflow and knowledge transfer for India.

You will require very good infrastructures to support BPO and talented graduates and professionals to perform the tasks.

Kokaine:
Please I have a new company and I need the services of a professional financial expert to guide me on what books I need to keep and what products to focus on. I manufacture electronics and power supply systems. I also do home automation devices locally. I need a business expert to discuss with for a professional fee on what to do, what to look out for, how to maximize profit and what books to keep.

I downloaded a software called QuickBooks but I don't understand it. Its not my field. I rather pay a professional now

Well I can definitely teach you QuickBooks and give you some business tips

BPO renders many outsourcing courses like CCIP- certified customer interaction professional
CBSA- Certified back-office service associate

E.t.c
But there certification expired after three years, which means you have to be ready to renew it every three years.

Kokaine:
Manufacture and sell.
inverters, dc power supply systems (like mtn yellow box) and home automation panels that allow you control your appliances via smart phones. I also install the foreign ones if you dont mind the price over the locally made

Can I have your number

dingbang:
na so una dey talk o.. Until pay back time.. Na wickedness e go turn to. Abeg i must do my due diligence before i release money.

Apart from statement of account eh.. You will also write an instruction to lien your account of the amount to be borrowed and the duration of payment and if for breach of agreement, your bank has the full right to force debit your account and credit my account when there is sufficient balance in your account. Then you scan the instruction which is stamped and recieved by the branch manager, staff number, branch and date to my email.


If my terms are not agreeable by you, then ignore my comment. Thank you

I wont fail on my promise sir, have been on this platform for over 10 years ..


It actually an emergency that i am in pls

McOluOmo:
Elders would soon join us, but for the meantime.... Make we take this glorious Sunday service, what a woman can do...

Omo that fufu too small naa... E no go even reach anywhere

Samtobh:
Business process outsourcing (BPO) is a business practice in which an organization contracts with an external service provider to perform an essential business task.

Typically, an organization first identifies a process that is necessary for its operations yet is not part of its core value proposition in the market; this step requires a good understanding of the processes within the organization and strong business process management.

I have rendered some outsourcing services to some firms in Lagos and I can tell you companies are looking more at decentralising their operations to reduce OPEX and ensure more efficiency


Call centre operations/customer service
Procurement
Digital marketing
IT/Web Development
Etc.

are examples of departments that are outsourced to BPO service providers and this provides a huge market for BPO

Getting to work for a BPO firm can provide you all the knowledge you need to be an all-rounder on some operations.

Working remotely for a BPO firm comes with its challenges such as different time zones (for overseas firms), need to learn some new languages, use of digital tools and others.

We have only few BPO firms around and 90% are focused either on call center operations or IT.

Send a mail for more information if needs be.

Do you get inquiries for "part-time bookkeeper " or " remote/virtual bookkeeper/accountant"?

...

I think it's the right decision to outsource some processes. Often large companies have problems with the quality of service. A good partner can be https://wow24-7.io/chat, where online support is available 24/7. I checked on my own experience, by outsourcing the call center function, the company's reputation has greatly improved.