Not only did TECNO rebranded the PHANTOM series as a flagship sub-brand, but the PHANTOM X itself also comes with groundbreaking features that make it stand out from the crowd. And included with the elegant features is our exclusive VIP Warranty Card for the esteemed Phantom X users.

An extraordinary device deserves exceptional customer support. And with the PHANTOM X, we’ve provided users with lots of benefits and warranty rights to enjoy. Here’s what covered in the PHANTOM X’s warranty and its VIP services.

13 Months Warranty
Owning the PHANTOM X device comes with lots of customer benefits, and one of them is it 13 Months Warranty. While many smartphones usually come with 1-year of warranty, you get an additional 1-month for the PHANTOM X, making it 13 months.

Like any computer, a smartphone may fail sometimes because of a factory defect or product quality. However, having a reliable warranty means you'd never have to pay for such damages. During the first 13 months of using the PHANTOM X, you'll enjoy free in-warranty repair and maintenance services from our official service provider, Carlcare, for damages not caused by you.

Such damages may include software failure, natural hardware defects, or abnormality in user experience. Even though the PHANTOM X is hard to get faulty, you'd continue enjoying free repair services for factory defects and non-artificial damages once your phone is still under warranty.

100 Days Accidental Protection Service

Anyone can become clumsy at the most unappreciated time, which might cause accidental damages for your extraordinary PHANTOM X. However, you don’t have to worry about that as we’ve got you covered!

Introducing our 100 Days Accidental Protection Service for PHANTOM X users, we'll fix your phone free of cost if it gets damaged unexpectedly within the first 100 days of purchasing it. And while warranty offers rarely cover accidental damage, this exclusive VIP service for PHANTOM X lets you enjoy a one-time free repair service if you damage your phone accidentally.

That means you don’t need to pay a dime if your PHANTOM X’s screen gets broken unexpectedly, or the phone gets damaged by liquid, extrusion, deformation, corrosion, or any other form of accidental damages.

What’s more pleasing than that?

Initially, the PHANTOM X' borderless screen and rear glass are protected by Gorilla Glass 5, which is designed to survive up to 1.6 meters of accidental drops on rough and hard surfaces. However, any hard drop beyond that would likely break the screen (perhaps after several drops).

Meanwhile, the 100 Days Accidental Protection Service means you’d never have to pay for repair/replacement if your PHANTOM X breaks unexpectedly. Just walk into a Carlcare service centre to enjoy your one-time free repair service as a VIP customer, and we’ll be at your service.

Exclusive PHANTOM Phone Line.
In addition to the earlier warranty offers, the esteemed PHANTOM X users have access to a unique phone line where they can get customer and maintenance services in the twinkling of an eye.

The “Exclusive PHANTOM Phone Line" found at the back of the VIP Warranty Card can be used to contact the official service provider for swift customer support. Let’s say you’re facing some hiccups with your PHANTOM X; calling the VIP phone line would connect you to a PHANTOM X specialist. Hence, you'd get a solution to the problem faster than usual.

The same approach also extends to other forms of enquiries and customer supports. Instead of queuing for ages, you'd get fast, responsive, and intelligent customer support while your 13-months warranty period lasts.


Exclusive VIP Service

Conclusively, the esteemed PHANTOM X users have access to tons of other VIP and Priority Services at Carlcare, our official after-sales service provider.

Owning a TECNO PHANTOM X, you have the right to enjoy queue-free repair and maintenance. When you visit Carlcare for any service, we give you priority over others. That means a lot: it'll reduce your waiting time at the service centre, as well as reducing your transportation cost. Overall, it eradicates the service stress and keeps your energy for more demanding tasks.

While Carlcare already offers Priority Services, such as her Online Repair Reservation Service for the customers, the PHANTOM X VIP Card gives you an edge over them during the warranty period.

About PHANTOM X

The PHANTOM lineup is the latest and redefined sub-brand for TECNO flagship devices. The first device in the series, PHANTOM X is an extraordinary device made for users who are Bold, Extraordinary, and refuse to Stop at Nothing.

Being a flagship device, PHANTOM X brings innovative features like the industrial-leading camera sensors, 3D borderless display and the company's first silk touch glass design. Plus that, PHANTOM X features a long-lasting battery with fast charging capability, substantial memory and storage, blazing-fast performance, user-friendly and privacy-centred software and many more.

https://spot.tecno.com/ng/forum.php?mod=viewthread&tid=153004&page=1&extra=#pid793767

Cc lalasticlala , honsule, dragnet, puskin

I want to join this VIP life

PHANTOM X Life

Mthumbie:
Not only did TECNO rebranded the PHANTOM series as a flagship sub-brand, but the PHANTOM X itself also comes with groundbreaking features that make it stand out from the crowd. And included with the elegant features is our exclusive VIP Warranty Card for the esteemed Phantom X users.

An extraordinary device deserves exceptional customer support. And with the PHANTOM X, we’ve provided users with lots of benefits and warranty rights to enjoy. Here’s what covered in the PHANTOM X’s warranty and its VIP services.

13 Months Warranty
Owning the PHANTOM X device comes with lots of customer benefits, and one of them is it 13 Months Warranty. While many smartphones usually come with 1-year of warranty, you get an additional 1-month for the PHANTOM X, making it 13 months.

Like any computer, a smartphone may fail sometimes because of a factory defect or product quality. However, having a reliable warranty means you'd never have to pay for such damages. During the first 13 months of using the PHANTOM X, you'll enjoy free in-warranty repair and maintenance services from our official service provider, Carlcare, for damages not caused by you.

Such damages may include software failure, natural hardware defects, or abnormality in user experience. Even though the PHANTOM X is hard to get faulty, you'd continue enjoying free repair services for factory defects and non-artificial damages once your phone is still under warranty.

100 Days Accidental Protection Service

Anyone can become clumsy at the most unappreciated time, which might cause accidental damages for your extraordinary PHANTOM X. However, you don’t have to worry about that as we’ve got you covered!

Introducing our 100 Days Accidental Protection Service for PHANTOM X users, we'll fix your phone free of cost if it gets damaged unexpectedly within the first 100 days of purchasing it. And while warranty offers rarely cover accidental damage, this exclusive VIP service for PHANTOM X lets you enjoy a one-time free repair service if you damage your phone accidentally.

That means you don’t need to pay a dime if your PHANTOM X’s screen gets broken unexpectedly, or the phone gets damaged by liquid, extrusion, deformation, corrosion, or any other form of accidental damages.

What’s more pleasing than that?

Initially, the PHANTOM X' borderless screen and rear glass are protected by Gorilla Glass 5, which is designed to survive up to 1.6 meters of accidental drops on rough and hard surfaces. However, any hard drop beyond that would likely break the screen (perhaps after several drops).

Meanwhile, the 100 Days Accidental Protection Service means you’d never have to pay for repair/replacement if your PHANTOM X breaks unexpectedly. Just walk into a Carlcare service centre to enjoy your one-time free repair service as a VIP customer, and we’ll be at your service.

Exclusive PHANTOM Phone Line.
In addition to the earlier warranty offers, the esteemed PHANTOM X users have access to a unique phone line where they can get customer and maintenance services in the twinkling of an eye.

The “Exclusive PHANTOM Phone Line" found at the back of the VIP Warranty Card can be used to contact the official service provider for swift customer support. Let’s say you’re facing some hiccups with your PHANTOM X; calling the VIP phone line would connect you to a PHANTOM X specialist. Hence, you'd get a solution to the problem faster than usual.

The same approach also extends to other forms of enquiries and customer supports. Instead of queuing for ages, you'd get fast, responsive, and intelligent customer support while your 13-months warranty period lasts.


Exclusive VIP Service

Conclusively, the esteemed PHANTOM X users have access to tons of other VIP and Priority Services at Carlcare, our official after-sales service provider.

Owning a TECNO PHANTOM X, you have the right to enjoy queue-free repair and maintenance. When you visit Carlcare for any service, we give you priority over others. That means a lot: it'll reduce your waiting time at the service centre, as well as reducing your transportation cost. Overall, it eradicates the service stress and keeps your energy for more demanding tasks.

While Carlcare already offers Priority Services, such as her Online Repair Reservation Service for the customers, the PHANTOM X VIP Card gives you an edge over them during the warranty period.

About PHANTOM X

The PHANTOM lineup is the latest and redefined sub-brand for TECNO flagship devices. The first device in the series, PHANTOM X is an extraordinary device made for users who are Bold, Extraordinary, and refuse to Stop at Nothing.

Being a flagship device, PHANTOM X brings innovative features like the industrial-leading camera sensors, 3D borderless display and the company's first silk touch glass design. Plus that, PHANTOM X features a long-lasting battery with fast charging capability, substantial memory and storage, blazing-fast performance, user-friendly and privacy-centred software and many more.

https://spot.tecno.com/ng/forum.php?mod=viewthread&tid=153004&page=1&extra=#pid793767

Cc lalasticlala , honsule, dragnet, puskin