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Nairaland Forum / Science/Technology / Phones / Help! My New Phone (Gionee s11 lite) Can't Play Audio - Photo (1157 Views)
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Help! My New Phone (Gionee s11 lite) Can't Play Audio - Photo by ForG(m): 1:17pm On Sep 03, 2021 |
Hello house, I recently got the Gionee s11 lite smartphone and realised today that it can't play voice notes and audio from WhatsApp. Every other sources can play audio, but when i send or receive a audio file from WhatsApp, I get the error: Sorry can't load this audio now. Please try later. I have switched on every permison, accessibility and draw over other app function, but still the same problem. I know the phone is not defective and this is not an hardware problem. I have even factory reset the phone. Gionee s11 lite users in the house, I need your help. My system version is 5.0.013.OJ Release version.
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Re: Help! My New Phone (Gionee s11 lite) Can't Play Audio - Photo by YOUNGELDER1(m): 1:20pm On Sep 03, 2021 |
Check your SD space |
Re: Help! My New Phone (Gionee s11 lite) Can't Play Audio - Photo by ForG(m): 1:25pm On Sep 03, 2021 |
YOUNGELDER1: I have used just 4GB of the available 50GB space. And as I said, I have reset the phone. I don't use SD card. |
Re: Help! My New Phone (Gionee s11 lite) Can't Play Audio - Photo by Incredible128: 1:54pm On Sep 03, 2021 |
Have u used from the memory space? Abi u just saw only 4gb free space when u purchased it |
Re: Help! My New Phone (Gionee s11 lite) Can't Play Audio - Photo by josielewa(m): 1:55pm On Sep 03, 2021 |
try using another network |
Re: Help! My New Phone (Gionee s11 lite) Can't Play Audio - Photo by ForG(m): 2:44pm On Sep 03, 2021 |
Incredible128: I have installed dozens of apps and this is ES File explorer, a third party app confirming that only 4GB has been used.
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Re: Help! My New Phone (Gionee s11 lite) Can't Play Audio - Photo by ForG(m): 2:45pm On Sep 03, 2021 |
josielewa: I have tried that, and I know this is software issue not connectivity or network. Because another app also with no data isn't allowed to play recordings. |
Re: Help! My New Phone (Gionee s11 lite) Can't Play Audio - Photo by ForG(m): 2:51pm On Sep 03, 2021 |
Abeg help me. |
Re: Help! My New Phone (Gionee s11 lite) Can't Play Audio - Photo by ForG(m): 3:54pm On Sep 03, 2021 |
Here is the System version
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Re: Help! My New Phone (Gionee s11 lite) Can't Play Audio - Photo by ForG(m): 4:18pm On Sep 03, 2021 |
ForG: Can any Gionee s11 lite user who is not using the device confirm that this is the newest version. |
Re: Help! My New Phone (Gionee s11 lite) Can't Play Audio - Photo by Lebronjames23(m): 7:01pm On Sep 03, 2021 |
ForG:try updating ur WhatsApp or clear the cache of ur whatsapp |
Re: Help! My New Phone (Gionee s11 lite) Can't Play Audio - Photo by ForG(m): 8:07pm On Sep 03, 2021 |
Lebronjames23: Thank you, I've done that repeatedly. And also, it affects other apps also. |
Re: Help! My New Phone (Gionee s11 lite) Can't Play Audio - Photo by Lebronjames23(m): 8:29pm On Sep 03, 2021 |
ForG:grant the *microphone of WhatsApp permission!!! |
Re: Help! My New Phone (Gionee s11 lite) Can't Play Audio - Photo by ForG(m): 9:51pm On Sep 03, 2021 |
Lebronjames23: Done that. In fact switched of mics all other apps except WhatsApp, still the same. |
Re: Help! My New Phone (Gionee s11 lite) Can't Play Audio - Photo by Lordofalmajiri(f): 10:47pm On Sep 03, 2021 |
ForG:Use the phone to sow a seed in church on Sunday, and leave the rest to God. Thank me later 1 Like |
Re: Help! My New Phone (Gionee s11 lite) Can't Play Audio - Photo by ForG(m): 11:04pm On Sep 03, 2021 |
Lordofalmajiri: It's a pity that offering a rejected item is viewed as seed sowing to your god. That's not how the God that made me works. But thank you for the advice, fam. 2 Likes |
Re: Help! My New Phone (Gionee s11 lite) Can't Play Audio - Photo by Ibrahim3307(m): 12:30pm On Sep 04, 2021 |
ForG:update your phone |
Re: Help! My New Phone (Gionee s11 lite) Can't Play Audio - Photo by ForG(m): 1:15pm On Sep 04, 2021 |
Ibrahim3307: There's no update for it, I think. It says device up to date. |
Re: Help! My New Phone (Gionee s11 lite) Can't Play Audio - Photo by gistray: 4:27pm On Sep 04, 2021 |
Try iPhone |
Re: Help! My New Phone (Gionee s11 lite) Can't Play Audio - Photo by Ibrahim3307(m): 7:22pm On Sep 04, 2021 |
ForG:okay just be checking for update cos that is one of the major way to correct that problem 1 Like |
Re: Help! My New Phone (Gionee s11 lite) Can't Play Audio - Photo by Ibrahim3307(m): 7:29pm On Sep 04, 2021 |
Uninstall and install your WhatsApp. Are you in Warri? |
Re: Help! My New Phone (Gionee s11 lite) Can't Play Audio - Photo by ForG(m): 11:48am On Sep 05, 2021 |
Ibrahim3307: I mentioned earlier, I have even uninstalled the device. |
Re: Help! My New Phone (Gionee s11 lite) Can't Play Audio - Photo by Jacku: 3:22pm On Sep 05, 2021 |
ForG:all these phones sef. You didn't buy Tecno or Samsung etc, na Gionee you see buy |
Re: Help! My New Phone (Gionee s11 lite) Can't Play Audio - Photo by Jacku: 3:22pm On Sep 05, 2021 |
ForG:have you formatted the phone |
Re: Help! My New Phone (Gionee s11 lite) Can't Play Audio - Photo by ForG(m): 4:21pm On Sep 05, 2021 |
Jacku: Used two Infinix devices mate, Note pro and Note 4 pro. I admit both were sturdy devices but they always had charging problems. Samsung is not cost effective. |
Re: Help! My New Phone (Gionee s11 lite) Can't Play Audio - Photo by Jacku: 4:40pm On Sep 05, 2021 |
ForG:tried TECNO? I've been using the Camon 16 for a while now and it's a great one. |
Re: Help! My New Phone (Gionee s11 lite) Can't Play Audio - Photo by Ibrahim3307(m): 9:48am On Sep 06, 2021 |
ForG:okay |
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