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Help! My New Phone (Gionee s11 lite) Can't Play Audio - Photo - Phones - Nairaland

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Help! My New Phone (Gionee s11 lite) Can't Play Audio - Photo by ForG(m): 1:17pm On Sep 03, 2021
Hello house,

I recently got the Gionee s11 lite smartphone and realised today that it can't play voice notes and audio from WhatsApp.

Every other sources can play audio, but when i send or receive a audio file from WhatsApp, I get the error:

Sorry can't load this audio now. Please try later.

I have switched on every permison, accessibility and draw over other app function, but still the same problem. I know the phone is not defective and this is not an hardware problem.

I have even factory reset the phone. Gionee s11 lite users in the house, I need your help.

My system version is 5.0.013.OJ Release version.

Re: Help! My New Phone (Gionee s11 lite) Can't Play Audio - Photo by YOUNGELDER1(m): 1:20pm On Sep 03, 2021
Check your SD space
Re: Help! My New Phone (Gionee s11 lite) Can't Play Audio - Photo by ForG(m): 1:25pm On Sep 03, 2021
YOUNGELDER1:
Check your SD space

I have used just 4GB of the available 50GB space. And as I said, I have reset the phone.

I don't use SD card.
Re: Help! My New Phone (Gionee s11 lite) Can't Play Audio - Photo by Incredible128: 1:54pm On Sep 03, 2021
Have u used from the memory space? Abi u just saw only 4gb free space when u purchased it
Re: Help! My New Phone (Gionee s11 lite) Can't Play Audio - Photo by josielewa(m): 1:55pm On Sep 03, 2021
try using another network
Re: Help! My New Phone (Gionee s11 lite) Can't Play Audio - Photo by ForG(m): 2:44pm On Sep 03, 2021
Incredible128:
Have u used from the memory space? Abi u just saw only 4gb free space when u purchased it

I have installed dozens of apps and this is ES File explorer, a third party app confirming that only 4GB has been used.

Re: Help! My New Phone (Gionee s11 lite) Can't Play Audio - Photo by ForG(m): 2:45pm On Sep 03, 2021
josielewa:
try using another network

I have tried that, and I know this is software issue not connectivity or network. Because another app also with no data isn't allowed to play recordings.
Re: Help! My New Phone (Gionee s11 lite) Can't Play Audio - Photo by ForG(m): 2:51pm On Sep 03, 2021
Abeg help me.
Re: Help! My New Phone (Gionee s11 lite) Can't Play Audio - Photo by ForG(m): 3:54pm On Sep 03, 2021
Here is the System version

Re: Help! My New Phone (Gionee s11 lite) Can't Play Audio - Photo by ForG(m): 4:18pm On Sep 03, 2021
ForG:
Here is the System version

Can any Gionee s11 lite user who is not using the device confirm that this is the newest version.
Re: Help! My New Phone (Gionee s11 lite) Can't Play Audio - Photo by Lebronjames23(m): 7:01pm On Sep 03, 2021
ForG:


Can any Gionee s11 lite user who is not using the device confirm that this is the newest version.
try updating ur WhatsApp or clear the cache of ur whatsapp
Re: Help! My New Phone (Gionee s11 lite) Can't Play Audio - Photo by ForG(m): 8:07pm On Sep 03, 2021
Lebronjames23:
try updating ur WhatsApp or clear the cache of ur whatsapp

Thank you, I've done that repeatedly. And also, it affects other apps also.
Re: Help! My New Phone (Gionee s11 lite) Can't Play Audio - Photo by Lebronjames23(m): 8:29pm On Sep 03, 2021
ForG:


Thank you, I've done that repeatedly. And also, it affects other apps also.
grant the *microphone of WhatsApp permission!!!
Re: Help! My New Phone (Gionee s11 lite) Can't Play Audio - Photo by ForG(m): 9:51pm On Sep 03, 2021
Lebronjames23:
grant the *microphone of WhatsApp permission!!!

Done that. In fact switched of mics all other apps except WhatsApp, still the same.
Re: Help! My New Phone (Gionee s11 lite) Can't Play Audio - Photo by Lordofalmajiri(f): 10:47pm On Sep 03, 2021
ForG:


Done that. In fact switched of mics all other apps except WhatsApp, still the same.
Use the phone to sow a seed in church on Sunday, and leave the rest to God.
Thank me later

1 Like

Re: Help! My New Phone (Gionee s11 lite) Can't Play Audio - Photo by ForG(m): 11:04pm On Sep 03, 2021
Lordofalmajiri:

Use the phone to sow a seed in church on Sunday, and leave the rest to God.
Thank me later

It's a pity that offering a rejected item is viewed as seed sowing to your god.

That's not how the God that made me works.

But thank you for the advice, fam.

2 Likes

Re: Help! My New Phone (Gionee s11 lite) Can't Play Audio - Photo by Ibrahim3307(m): 12:30pm On Sep 04, 2021
ForG:


Can any Gionee s11 lite user who is not using the device confirm that this is the newest version.
update your phone
Re: Help! My New Phone (Gionee s11 lite) Can't Play Audio - Photo by ForG(m): 1:15pm On Sep 04, 2021
Ibrahim3307:
update your phone

There's no update for it, I think. It says device up to date.
Re: Help! My New Phone (Gionee s11 lite) Can't Play Audio - Photo by gistray: 4:27pm On Sep 04, 2021
Try iPhone
Re: Help! My New Phone (Gionee s11 lite) Can't Play Audio - Photo by Ibrahim3307(m): 7:22pm On Sep 04, 2021
ForG:


There's no update for it, I think. It says device up to date.
okay just be checking for update cos that is one of the major way to correct that problem

1 Like

Re: Help! My New Phone (Gionee s11 lite) Can't Play Audio - Photo by Ibrahim3307(m): 7:29pm On Sep 04, 2021
Uninstall and install your WhatsApp. Are you in Warri?
Re: Help! My New Phone (Gionee s11 lite) Can't Play Audio - Photo by ForG(m): 11:48am On Sep 05, 2021
Ibrahim3307:
Uninstall and install your WhatsApp. Are you in Warri?

I mentioned earlier, I have even uninstalled the device.
Re: Help! My New Phone (Gionee s11 lite) Can't Play Audio - Photo by Jacku: 3:22pm On Sep 05, 2021
ForG:
Hello house,

I recently got the Gionee s11 lite smartphone and realised today that it can't play voice notes and audio from WhatsApp.

Every other sources can play audio, but when i send or receive a audio file from WhatsApp, I get the error:

Sorry can't load this audio now. Please try later.

I have switched on every permison, accessibility and draw over other app function, but still the same problem. I know the phone is not defective and this is not an hardware problem.

I have even factory reset the phone. Gionee s11 lite users in the house, I need your help.

My system version is 5.0.013.OJ Release version.
all these phones sef. You didn't buy Tecno or Samsung etc, na Gionee you see buy
Re: Help! My New Phone (Gionee s11 lite) Can't Play Audio - Photo by Jacku: 3:22pm On Sep 05, 2021
ForG:


Thank you, I've done that repeatedly. And also, it affects other apps also.
have you formatted the phone
Re: Help! My New Phone (Gionee s11 lite) Can't Play Audio - Photo by ForG(m): 4:21pm On Sep 05, 2021
Jacku:
all these phones sef. You didn't buy Tecno or Samsung etc, na Gionee you see buy

Used two Infinix devices mate, Note pro and Note 4 pro. I admit both were sturdy devices but they always had charging problems.

Samsung is not cost effective.
Re: Help! My New Phone (Gionee s11 lite) Can't Play Audio - Photo by Jacku: 4:40pm On Sep 05, 2021
ForG:


Used two Infinix devices mate, Note pro and Note 4 pro. I admit both were sturdy devices but they always had charging problems.

Samsung is not cost effective.
tried TECNO? I've been using the Camon 16 for a while now and it's a great one.
Re: Help! My New Phone (Gionee s11 lite) Can't Play Audio - Photo by Ibrahim3307(m): 9:48am On Sep 06, 2021
ForG:


I mentioned earlier, I have even uninstalled the device.
okay

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