StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:

Job Title: Digital Banking Officer

Location: Victoria Island


Duties and Responsibilities
• Resolves customer requests through proficient use of the systems tools, research, and navigation within the organization.
• Responsible for administrating online banking enrollments and reports.
• Online Account Opening.
• Provide exceptional customer and/or co-worker service support upon receipt of inbound call or email.
• Maintain confidentiality and security of customer information according to regulatory and company guidelines and policies.
• Maintains accountability, proper disposition, and thorough follow-up.
• Seeks and captures opportunities to differentiate the customer experience through identifying additional customer needs.
• Perform other functions and related duties as assigned.

Requirements/Skills/Key Competencies
• High level of proficiency in computer (word, Excel, Microsoft power point etc).
• High level of analytical and reasoning skills
• Good interpretation and interpersonal skills
• Ready to learn with speed.
• Team playing spirit
• Data analysis skill
• Acute attention to detail
• Excellent customer service skills
• Excellent verbal, written communication skills
• Effective decision making and problem-solving skills.
• Strong Team Player
• Flexibility with work Schedule.
• Proficient keyboard skills.
• Tech savvy & experience in E-channel will be an added advantage
• Ordinary National Diploma/NCE holders – Computer Science/Electrical & Electronic Engineering

Salary
Monthly Take Home– N65, 000

Method of Application
Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresert.com’ using ‘DBO-20’ as subject of the mail