I really don't understand this useless company called glo. Their recharge cards are of such low quality that even the slightest pressure from one's finger-nails tends to scratch off the card numbers. Only Glo has this problem, as I also use other networks (MTN, Etisalat, Starcomms and Airtel) and have NEVER encountered an 'overscratching' problem with their cards.

I had two overscratched cards and after trying for an eternity, I finally got through to their customer care. . .only for the incompetent oafs to tell me that they cannot help me over the air, and that I would have to go to a gloworld office. On Tuesday, I went to their office, and they asked me to fill a form and attach the over-scratched cards to the form. They then promised that my line would be credited with the N1,500 value of the cards within 24 hours. Since Tuesday till today Friday I have not yet received the credit! What sort of useless company is this? Why must any wholly Nigerian owned company be mediocre? This is just ridiculous.

Actually they can be a pain in the ass. You just try and activate their internet, you will see what I mean. Hissssss

memento:

Actually they can be a pain in the Bottom. You just try and activate their internet, you will see what I mean. Hissssss

The uselessness of their internet is already common knowledge. I opened a thread to complain about that several months ago. Till today, no noticeable improvement. The 3g network woverage has to be the worst in the world. When you're browsing, the connection keeps fluctuating between 3g, edge and Gprs. . .thereby interrupting your browing and breaking your downloads. And to think that I stay around the Ikeja area! If a major area like the Ikeja/GRA/Maryland axis cannot have stable 3G coverage, then I wonder what the case would be for all the suburbs like Abule-Egba, Okokomaiko and such places. MTN's 3G is universal and ever steady! Yet this useless company called glo would be making stupid noise about their Glo 1 sub-marine cable and all that. This company sucks in every way. I regret being on the network. . .wish I could migrate to another network and retain my existing phone number.

you just spoke my mind.
I am in the same mess overscratched card now. i ended up insulting the customer service bc after wasting my time asking me for all sorsts of information, she end up telling me to report the matter in glo office without telling why she could not do anything. i felt like strangling her through the phone.

aca77:

The uselessness of their internet is already common knowledge. I opened a thread to complain about that several months ago. Till today, no noticeable improvement. The 3g network woverage has to be the worst in the world. When you're browsing, the connection keeps fluctuating between 3g, edge and Gprs. . .thereby interrupting your browing and breaking your downloads. And to think that I stay around the Ikeja area! If a major area like the Ikeja/GRA/Maryland axis cannot have stable 3G coverage, then I wonder what the case would be for all the suburbs like Abule-Egba, Okokomaiko and such places. MTN's 3G is universal and ever steady! Yet this useless company called glo would be making silly noise about their Glo 1 sub-marine cable and all that. This company sucks in every way. I regret being on the network. . .wish I could migrate to another network and retain my existing phone number.

U culdnt have said it more, i subscribed yesterday to their internet browsing and i suffered at the hands of their CC who were so rude that i almost shed tears on the phone, its so bad the way they speak to people which they are very much aware of so they don't tell u their surname only the first name lest u report their foul mouth tirade to their employers.again the so called 3g keeps fluctuating and like the other guy said they are a real pain especially when u subscribe to their internet plan,i went thru hell before it was activated.

It's well over a month now and I've still not heard from glo as per my overscratched recharge cards. Just called the customer care (another dumb girl) and all she could say was why did I submit the recharge cards at their office, that I would have to go there again to seek help! Seriously, I feel like throwing up anytime I see glo adverts now. The network is entirely useless.

Wow! I never knew dat abt glo! The wind has blown & the chicken's feathers have parted ways

This Glo people have the most useless internet system in this world.Shameless Idiots