Location: Lagos

Job Objective
The Business Development Manager will be responsible for managing the life cycle of B2B clients in the financial services industry. This position will drive the monetisation of all products and services in order to meet or exceed sales goals. This role requires a good knowledge of the consumer lending, savings, investments, pensions and insurance, and the candidate must have a proven track record in managing and a successful sales team.

Job Duties
1. Client Acquisition
• Express an exceptional understanding of the financial services industry.
• Generating a strong pipeline of financial services providers through your network to build new business
• Identify business opportunities from business intelligence and market knowledge
• Develop sales strategy and set corresponding sales targets
• Continually educate Sales team in sales tactics that improve the success rate
• Manage, monitor and evaluate the performance of the Sales team
• Make sure the Sales team offers a timely and professional service
• Keep abreast of activities of key players in the industry and maintain a competitive advantage
• Maintain relationship with key decision-makers within identified institutions
• Create proposals and make presentations to clients.
• Set and periodically update business process guide
• Report on departmental activities to the executive management

2. Client Servicing & Retention
• Contribute to the process of developing marketing campaigns to meet client objectives
• Liaise with Digital marketing and Customer Experience teams to ensure delivery of all service level commitments
• Prepare reports on all Sales activities for internal and external clients.
• Carry out periodic client satisfaction surveys and identify key success areas and shortcomings
• Develop strategy and incentives to retain clients
• Actively search for service gaps and proffer solutions
• Highlight upselling, cross-selling, cycle-based selling opportunities for existing clients

3. Business Analytics & Product Innovation
• Analyse and report on data generated from BI software to inform recommendation for new products and services
• Evaluate organisational costs and suggest ways to improve operational efficiency
• Recommend, implement and monitor the performance of business intelligence tools
• Keep abreast of internal operational changes
• Keep abreast of new technologies and new operational processes within the industry
• Regularly carry out an assessment of internal operational processes, identify problems and proffer solutions
• Facilitate/implement any approved system/ process changes
• Test and assess the effectiveness of system/ process changes
• Continuously monitor the performance of each campaign and recommend changes as and when needed to meet set targets


Education/Knowledge, Skills, Attributes, Experience & Other Requirements
• Bachelor’s degree .
• At least 10 years and above proven sales experience in a B2B client-facing role, marketing and distribution role
• Experience working in the financial services sector is preferred.
• Experience implementing origination strategies in B2B and B2C sales environment
• Sales skills (cold calling, sales meetings, price and terms negotiations, problem management, account management, account growth etc.)
• Ability to work in a team or stand-alone plus a determination and motivation to exceed targets.
• Ability to influence at all levels
• Proficient with Microsoft Office suite applications

Other Requirements
• Possess strong sales acumen
• Ability to secure clear direction and buy-in from business leadership and then maintain visibility as strategy is executed
• Ability to take high-level vision and translate down to executable actions
• Ability to foster strong professional relationships and manage expectations with customers, distributors, department leaders, and fellow employees
• Ability to multi-task and thrive in an environment with shifting priorities and time-sensitive deadlines
• Strong sense of organisation and attention to detail are required
• Strong verbal and written skills are required
• Strong ability to prioritise and balance competing requests for support
• Ability to work independently once strategy and direction is identified, while maintaining strong visibility for the organisation
• Strong analytical and logical skills

Applicant must have Financial and Insurance industry experience.

Qualified and Interested candidates should send their CVs to recruitment@u-connect-ng.com using the job title as subject of the mail.

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Note: Applicants shall be professional in the aforementioned field and duly certified to practice in such specialties and holders of current practicing license.
Interested and qualified candidates should send their Applications to: thekimarmengol@gmail.com with the Position applied for as the subject of the mail and candidates full name as the title of attachment.