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Nairaland Forum / Nairaland / General / Crime / I Mistakenly Credited A Customer's Account Twice (35696 Views)
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Re: I Mistakenly Credited A Customer's Account Twice by Cashio(m): 6:48pm On May 04, 2022 |
BusinessPlan22:best response so far....arrest him and then the police will mandate him to go to the bank with you |
Re: I Mistakenly Credited A Customer's Account Twice by VirileNelly2420: 6:49pm On May 04, 2022 |
euwajeh:It's possible. It happened to one of my uncle last year. He mistakenly credited one hausa man account instead of his clients own(3.5m). He went to the bank and complained, bank first block the money so it won't be assessed. He was given the phone number of the hausa man so that he can contact him so things are settled diplomatically. But the hausa man wasn't helping matters. He kept dropping call once it's about d money. The bank den involved both police and court orders, also d help of the third party's bank and remitted my uncle's money back to him. Dis took a week. |
Re: I Mistakenly Credited A Customer's Account Twice by Lekan239(m): 6:59pm On May 04, 2022 |
Flight90:call ur bank customer care, don't go to the bank, but call the customer care. Tell them what happened, and include the receiver scammed you by failing to refund your money, if the customer care want to really work, they will inform the guys bank, the said money will be freeze in his account. His bank will call him and inform him about the situation, if he gives them the go ahead, ur money will be refunded |
Re: I Mistakenly Credited A Customer's Account Twice by tymicjay77: 7:16pm On May 04, 2022 |
Op no cause for alarm , just go your bank and lodge the complain. They will reverse it. But if the customer already withdraw the whole money from the account, then you have to pray money enter the account otherwise there is nothing the bank will do. I will advise you to go to your account bank quickly to file the complain... Another solution is to print out you statement then use it as proved of successful transaction, then go to the customer. If he still claimed he didn't see the money twice take him along to his bank . Let him print his statement. Then he will not be able to deny it.... If he doesn't want to go easily you can arrest him but make sure you have a statement of your account first to show as prove |
Re: I Mistakenly Credited A Customer's Account Twice by teemonk(m): 7:18pm On May 04, 2022 |
Flight90: Op, I'm dealing with almost same issue here too. In a rush to credit a POS operator, I credited a stored name in my app but I don't know who the person is. So, I called my bank and an issuer error has been raised. I am now to give them 4 working days which I believe begins today so, I'll follow up to see if I can get my money back but the credited account bank has to be notified and then the customer. If your customer refuses to pay back, it can be a criminal offense and can serve jail term. Explore your bank to take it up from their end. |
Re: I Mistakenly Credited A Customer's Account Twice by benazir(m): 7:33pm On May 04, 2022 |
Visit your bank and request for a recall but this process will take a longer time ...it will be better if he can go with you with your evidence. But most likely the person got the fund |
Re: I Mistakenly Credited A Customer's Account Twice by freddie009(m): 7:57pm On May 04, 2022 |
Born2Breed:
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Re: I Mistakenly Credited A Customer's Account Twice by Gandokii(m): 8:10pm On May 04, 2022 |
I guess you hv the name and acct number of the recipient. Go to ur own bank, meet a higher officer to complain. The can lias with their friendly counterpart from the recipient bank for solution and know if the recipient actually received it twice. Then from there, his bank can invite the person for refund, else the freeze his account because he has an Issue to settle. If your bank didn't take action after Complaining, then go to his bank and complain if you actually has the evidence that his acct was mistakenly credited twice. Go to a branch within the locality of ur Customer to complain will be easier. Tho, the money na change....if nothing is done look for cbn official email. WRite a detailed complain and attach your evidence including your own statement of acct showing the double debit. Don't forget to copy cpc and stating ur dissatisfaction against ur bank(branch precisely) for doing nothing after Complaining. Happened to me with 1.7k wrong transac, it was recovered thru liaising with recipient bank. |
Re: I Mistakenly Credited A Customer's Account Twice by tmoneyu: 8:45pm On May 04, 2022 |
Initiate another business that need payment, tell him u have paid him before, shekina |
Re: I Mistakenly Credited A Customer's Account Twice by oluwatosin070: 9:13pm On May 04, 2022 |
Go to your bank and let them send an erroneous mail to the recipient bank. Reconciliation will be done and tour money will be reversed. Please note that the process might be long but you will surely get a reversal. |
Re: I Mistakenly Credited A Customer's Account Twice by harbarzzy(m): 9:23pm On May 04, 2022 |
euwajeh:just visit your Bank for a recall..you only need a police report if the beneficiary is unreachable |
Re: I Mistakenly Credited A Customer's Account Twice by SweetDipBenny(m): 9:36pm On May 04, 2022 |
Flight90:That customer's a thief. E wan chop ur moni |
Re: I Mistakenly Credited A Customer's Account Twice by SaturnNick(m): 10:09pm On May 04, 2022 |
Flight90:Transfer? |
Re: I Mistakenly Credited A Customer's Account Twice by Hexohjay2017(m): 3:57am On May 05, 2022 |
@Op. U need to get it right first before approaching police for report. Send a mail to your bank to confirm the status of the 2 transactions (if both successful or not) that will necessitate your next move. |
Re: I Mistakenly Credited A Customer's Account Twice by FabulousAutos(m): 6:14am On May 05, 2022 |
That's how I forfeited 20k I paid to a wrong account few months ago. The recipient according to the customer care rep didn't waste time to withdraw and for them to place a lien on her account, I'd have to get a court order. Court order for 20k is not worth the stress. |
Re: I Mistakenly Credited A Customer's Account Twice by Beesluv: 6:42am On May 05, 2022 |
1. Go to your own bank to complain, it may take time but you will be refunded. 2. If your bank confirms the transaction was successful, give the customer time, buy items from him and promise to pay later, you can even pick items of higher amount. Werey lafin wo werey |
Re: I Mistakenly Credited A Customer's Account Twice by solabalo123(m): 6:47am On May 05, 2022 |
It has happened to me before. Just call your bank and give them details, the person's account will be debited and reversed to you. |
Re: I Mistakenly Credited A Customer's Account Twice by Faybaby(f): 4:15pm On May 05, 2022 |
I had this kind of issue around February. I transferred money to a POS operator but the transaction is not successful on reaching home I got a debit for that transaction. I didn't see it as a serious matter until I went back there the following day and the lady was telling me stories that she lost her phone that day I came that she don't know if she received the money that I should come back or call her in the next five days being on Wednesday that she will go to her bank and check. Behold when I called her on Thursday instead of Wednesday at least to give her time she told me that she is too busy to go to the bank and saying all sort of nasty things to me. I still went back to that place with all the evidence of the transaction and I begged from today till tomorrow but she did not give me the money and what is annoying me is that she knew that the money was in her account just that she want me to get tired of coming for the money so that she will take it. So after doing all I could that day I asked her when I could check back again? she told me to check back in one to 2weeks and whenever I reach there it is one story to another.untill one day she got tired and she told me that she went to her bank ,that they said, that the money was not in her account meanwhile we are using the same bank (UBA) and I have gone to the bank and they told me that the money was in her account. That was the day I confirmed how wicked and heartless some people can be. I don't know what to say to her again I just told her that I will go to my bank again. When I was leaving there I decided to leave that money to her because this issue is now getting to two months and am tired already. When I reach home I don't know what to do or who to run to I just prayed and I told God that I don't take what does not belong to me that he should not allowe this lady to eat my hard earned money just like that and I just removed my mind from it. Until one faithful Sunday morning I was going to church my mind told me to go to her shop and let her know that I know that, the money was in her account just that she don't want to give it to me. She was shocked to see me and I told her that I went to that same uba bank that she said that she went to and they confirmed that the money was in her account, she asked me if I made the transfer from uba account (as if she doesn't know)and I said yes. She dipped her hand inside her bag and gave me my 6000 naira .I thanked my God and went home in fact it was a miracle. Since that day I learnt my lesson. I will make transfer again but I will have to recover from the one I did. Nigeria is scary trust no one when money is involved. |
Re: I Mistakenly Credited A Customer's Account Twice by Nomiyesupersaint: 4:26pm On May 05, 2022 |
BusinessPlan22:Exactlx what I was thinking. |
Re: I Mistakenly Credited A Customer's Account Twice by Nobody: 7:56pm On May 06, 2022 |
dayleke: Court charges |
Re: I Mistakenly Credited A Customer's Account Twice by SexyBabe001: 1:20pm On May 14, 2022 |
Levels1: Pls follow back and resend the mail throutNal.. Thanks 1 Like |
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