Civil Servants should beware of this lending agency because their mode of operation is shrouded in fraudulent practices.

Ignore my error and use of words.

I obtained a loan of 200k from them in February 2022 with a repayment duration of 1 year to payback 280k.
Fortunately,I was able to pay up the loan in that same February with 10% interest making 220k.
I was informed by their staff that since I was able to wipe off the loan,all further deduction on my account will be stop immidiately.

I was shocked when I was deducted in the month of April and May with no valid reason for deduction.
I immediately reached out to that same staff who processed the loan,also doubled as a customer care rep. with all evidence of payment,only for her to promise a refund of the deducted money since last week Monday (2weeks) gone.

Then I requested she get me a letter of Non-indebtedness from their company to block further deduction,since a week, she's best at giving one excuse or the other.

Guys,pls any information on how to reach their management would be greatly appreciated.

Stop crediting the account.

Pierced:
Stop crediting the account.

They have access to deduct from our salary at the point of payment due to the agreement entered with our agency.

These loan agencies have criminal tendencies. You should make a complaint against them (providing all the evidence) with CBN.

dochenaj:
These loan agencies have criminal tendencies. You should make a complaint against (providing all the evidence) with CBN.

How do I go about it

Amiralord:
How do I go about it

https://www.cbn.gov.ng/Contacts/Complaints/

You can also check out their handles on FB, Twitter and all that.

Pls send a message to be on WhatsApp (07040147477) to correct the issue you have with credite capital and Kc MFB. I'm very sorry for the inconvenience they might have caused you