Sometime in December last year i started seeing strange transactions on my GTB account.

They were all to the same customer - DEMERGE Nigria ltd.

these transactions were all late in the evening.

I did not have much money in the account, and my immediate response was to simply move the money to a different account.

I went to GTB to report in the new year. as a result of the transaction, i destroyed my card. i never got any feedback from GTB. There is a supermarket in festac whose salesgirls may be facilitating this potential fraud, but i am not absolutely sure.

This morning i noticed a new demerge deduction.

i was about to cintact GTB, but i remebered nothing came out of the last engagement

i am wondering of other people have experienced this particular issue.

how can this issue be escalated beyond GTB?

Try EFCC dot org

Hello Gee64,
Did you get any headway on this company or the source of the strange debits? Just had a similar situation.

Gee64:
Try EFCC dot org

Hello @GloriousGbola,
Did you get any headway on this company or the source of the strange debits? Just had a similar situation.

GloriousGbola:
Sometime in December last year i started seeing strange transactions on my GTB account.

They were all to the same customer - DEMERGE Nigria ltd.

these transactions were all late in the evening.

I did not have much money in the account, and my immediate response was to simply move the money to a different account.

I went to GTB to report in the new year. as a result of the transaction, i destroyed my card. i never got any feedback from GTB. There is a supermarket in festac whose salesgirls may be facilitating this potential fraud, but i am not absolutely sure.

This morning i noticed a new demerge deduction.

i was about to cintact GTB, but i remebered nothing came out of the last engagement

i am wondering of other people have experienced this particular issue.

how can this issue be escalated beyond GTB?

MFash:
Hello @GloriousGbola,
Did you get any headway on this company or the source of the strange debits? Just had a similar situation.

no head way - however, i think it may be tied to purchases from Microsoft's online sales platforms - Microsoft store/Xbox PC app store
i made some game purchases over the weekend, and next thing, one showed up as DEMERGE, with the exact same figure
i do not completely understand whats going on.

Simply go.to your App and disable the card from all transaction from web and also disable the international as well.

Demerge Gtb processes international transactions, mostly transactions that involves dollars. So it’s either your money in your account was used to fund a dollar account, or was used shop in international stores