While physical bus booking involves going to a bus terminal to buy a physical ticket, online bus booking involves opening an app or web portal and booking or buying a ticket on the platform.

Advantages: 
 It takes little or no time and effort to do. 
 You don’t need to physically go anywhere to book a ticket. 
 No standing in long queues. 
 No waking up early in the morning to try to get a ticket. 
 Requires no human contact so no risk of COVID-19 transmission. 
 No pushing and shoving in queues. 
 It can be done in the comfort of your home. 
 It is easy to pick a preferred seat. 
 No time wasting. 

Disadvantages: 
 No physical human contact. 
 Not all the bus companies are available on online platforms. 

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Physical bus booking
This has to do with going to a bus park to buy a ticket. The method is as old as ever and many people still stick with it. 

Advantages:
Plenty of human interaction to the point of getting you fed up. 
You might make friends with the cashier even though they won’t smile at you. 
You get to stand for long periods of time and stretch your legs until they hurt. 
You get to be part of the pushing and shoving drama. 
You spend a lot of time and effort just to see the building of your favorite bus terminal. 
 
Enough has been said. You decide which is better.