Went to a GTB ATM machine in the banks premises to make a withdrawal of 40k. Normally I make such withdrawals Iin 20k batches ie. twice, but this time, seeing the 40k option I picked it and it paid!
I'd expected the machine to dispense it twice; in 20k batches, but surprisingly it pushed the bulk through for me to take. Got the money and decided to count. To my surprise the money turned out to be 39k. Didn't believe it so had to count over and over again; I was the only one on the machine at the time. When I was certain I hadn't miscounted, I supposed maybe 1k got stuck inside so decided to withdraw 5k hoping it'll push out my 1k ( such things can confuse a man). My 5k was what was given to me, nothing more.
Made a complaint and was told it could be a rare dispense error that after 24hrs they'll check and if there's any excess 1k it will be returned to me.
Well, I gave them more time and returning to the bank today, I was told no excess was found and 'like my 1k is my donation to someoe.'
Guys it's gotten to counting money you withdraw from an ATM but unfortunately if it's not complete, sorry.

Happened to me one time

Withrew 20k.and.i was given 18k.. complained but they said they'd had to pull up the CCTV..

Was tired of the whole process had to let it fly

good to know it happens t others therefore from now on withdrawals up to 20k and above will b by POS- I no want drama again.