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Field Application Engineer by Stormyweather(m): 5:25pm On Jan 19, 2023 |
Job Title: Field Application Engineer Location: Ikeja, Lagos Job Type: Full Time Industry: Research Services (Laboratory Services , Engineering Support Services , Consultancy, Laboratory Supply Chain , Logistics, Schools Digital Science, Laboratory Initiative, and STEM Initiative) Salary: N250,000 + other benefits Some key requirements to note before applying; 1. Candidates must be a graduate in engineering, electrical/electronics, clinical engineering, Biomedical, life science or related subjects with a minimum of 2.1. 2. Candidates must have troubleshooting knowledge and experience 3. Candidates must have past experience in a relevant service function and remote field based on-site work. 4. Candidate must be Computer literate. 5. Candidates must have good verbal and written command of the English (technical) language Job Description: Field Application Engineer • Performs service activities within guidelines and in compliance with internal & customer procedures and regulations, This means mainly: Installs, repairs, maintenance and instruction of use of instruments to ensure safe and effective customer operations. • Provides responsive telephone and on-site support and generally work to ensure that customer is successful in the use of Life Technologies Instrumentation. • Assures the professional relationship with existing customers to achieve customer loyalty to our company. • Utilization of the Escalation Procedure as appropriate. • Assures own related asset management including spare parts stock, company car, telephone, tools, software and computers, calibrations, literature etc. • Coordinates own work schedule with relevant partners (service coordinator, team leader, colleagues). Produces timely and accurate reports of the own activities as appropriate: i.e. engineer reports, planned maintenance reports, installation reports, expense reports etc. (via email or written) • Assures that its own activities are in line with the activities of the rest of the local commercial organization (sales & support) and informs customers of company's other product and services. • Contributes to achieve specific Service related targets as defined for revenues, profit, service order volume, etc. - while complying with internal rules and practices. https://forms.gle/uJ5azaAjs9qAUiVY6 |
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