Concerns have been raised about the large language model's popularity because more than 4% of employees have entered private sensitive company information into it.

Employees are providing sensitive corporate data and privacy-protected information to large language models (LLMs), like ChatGPT, which raises concerns that the data may be incorporated into the models of artificial intelligence (AI) services, and that information may be retrieved at a later time if adequate data security isn't implemented for the service.

The risk of leaking private information, client data, source code, or regulated information to the LLM was discovered and blocked by data security service Cyberhaven in a recent report from 4.2% of the 1.6 million employees at its client companies.

In one case, an executive cut and pasted the firm's 2023 strategy document into ChatGPT and asked it to create a PowerPoint deck. Another instance involved a doctor asking ChatGPT to write a letter to the patient's insurance company after entering the patient's name and medical condition.
According to Howard Ting, CEO of

Cyberhaven, as more workers use ChatGPT and other Al-based services as productivity tools, the risk will increase.

What actions do you believe companies can take to mitigate this risk?

DyshApp:
Concerns have been raised about the large language model's popularity because more than 4% of employees have entered private sensitive company information into it.

Employees are providing sensitive corporate data and privacy-protected information to large language models (LLMs), like ChatGPT, which raises concerns that the data may be incorporated into the models of artificial intelligence (AI) services, and that information may be retrieved at a later time if adequate data security isn't implemented for the service.

The risk of leaking private information, client data, source code, or regulated information to the LLM was discovered and blocked by data security service Cyberhaven in a recent report from 4.2% of the 1.6 million employees at its client companies.

In one case, an executive cut and pasted the firm's 2023 strategy document into ChatGPT and asked it to create a PowerPoint deck. Another instance involved a doctor asking ChatGPT to write a letter to the patient's insurance company after entering the patient's name and medical condition.
According to Howard Ting, CEO of

Cyberhaven, as more workers use ChatGPT and other Al-based services as productivity tools, the risk will increase.

What actions do you believe companies can take to mitigate this risk?

Well, I will be inclined to ask some questions if a company has high-ranking officers who don't understand the implication and meaning of confidential information.

If employees are not aware of their responsibility regarding confidential information, then HR needs to answer some serious questions.

What Information Governance structure is in place and how is it enforced?

Back in 2017, I was part of a team that created a framework dealing with issues like this.